Senior Manager_ Program Manager

About the Role:-
The Senior Manager – Program Manager owns the data and planning backbone of CaaS operations , logistics,inventory, and infrastructure planning , so that decisions across the network are made on real numbers rather than instinct. This role is the counterpart to the Warehouse Execution lead: where execution owns on-groundn delivery, this role owns the data, forecasts, and asset/vendor decisions that execution runs against. The mandate spans planning, ERP-driven digitisation, and building the analytics that keep management informed.

Key Responsibilities:-

• Own logistics and inventory planning across the CaaS network, keeping plans grounded in real-time data
• Plan infrastructure requirements including blast freezers and other capital assets needed for network growth
• Own asset management and resource optimisation across warehouses and freezing stations
• Act as checker/approver for new infrastructure or resource requirements raised from the field
• Drive ERP implementation and adoption across both customer-facing and internal team workflows
• Ensure all transactions are recorded digitally, closing gaps in manual or offline processes
• Build and manage vendor partnerships; design vendor assessment frameworks and performance scorecards
• Track and report team and vendor performance to management on a regular cadence
• Build dashboards and MIS reporting using Power BI, Python, or other analytics tools to support decision-making
• Partner closely with the Warehouse Execution lead to translate plans into on-ground execution

Requirements:-

• 8+ years of experience in logistics or warehousing, with a strong data/planning orientation
• Working knowledge of Power BI, Python, and other data analytics tools
• Experience with ERP systems and driving digital process adoption
• Experience in vendor management, including building performance scorecards/assessments
• Strong analytical mindset with the ability to turn data into operational decisions