Senior Manager-Quality

Purpose/Objective

Lead and continuously improve the Quality Management System (QMS) to ensure compliance with global Aerospace & Defence standards, customer requirements, and regulatory guidelines.
Drive product and process excellence through Six Sigma, Lean methodologies, risk management, audits, and continuous improvement initiatives.
Collaborate with cross-functional teams to resolve quality issues, manage supplier quality performance, develop quality strategies and SOPs, and ensure effective implementation of quality assurance programs to achieve operational excellence and customer satisfaction.

Key Responsibilities of Role

Key Accountabilities Responsible for preparing, reviewing, and approving Technical and Quality Agreements while ensuring effective investigation and resolution of quality discrepancies, customer complaints, process failures, non-conformities, and adverse events.
Lead the closure of internal and external audit observations and manage customer, certification, and regulatory audits to ensure compliance with applicable standards and requirements.
Drive the achievement of quality objectives and key performance indicators through continuous improvement initiatives and effective quality management practices.
Provide strategic direction, technical guidance, and leadership to the Quality team, fostering a culture of accountability, continuous learning, and operational excellence.
Oversee team development through coaching, mentoring, training, and resource planning to enhance organizational capability.
Maintain strong communication and collaborative relationships with internal and external stakeholders, ensuring timely and professional responses to customer requirements while promoting a positive, quality-focused culture across the organization.
Key Success Factors Success in this role is driven by strong leadership of the Quality Management System, effective compliance with Aerospace & Defence standards, successful management of customer and regulatory audits, timely closure of quality issues, and continuous improvement through data-driven methodologies.
The ability to build high-performing teams, manage risks proactively, achieve quality and operational targets, and maintain strong stakeholder relationships is critical to delivering business and customer success.
Competencies Demonstrates strong strategic orientation, entrepreneurial mindset, and sound decision-making capabilities.
Consistently delivers results through execution excellence, planning, organization, performance management, and accountability.
Effectively leads teams, promotes collaboration, and drives a high-performance culture while ensuring alignment with business objectives and customer expectations.

Technical Competencies

Qualifications and Experience

B.
E / B Tech – Mechanical from Recognized/Premier Institutes