Senior Manager -Techops

Job Summary

HighRadius is seeking a high-impact Senior Manager - Cloud Engineering to oversee our regional infrastructure operations. In this role, you will be responsible for driving efficiency through sophisticated cost optimization and leading a diverse team of engineers. You will focus on cross-training talent and standardizing tools across varied product lines to ensure a resilient, commercially optimized, and scalable cloud environment.

As a key leader within M&A Engineering, you will bridge the gap between technical operations and financial stewardship. You will empower your team to transform operational challenges into standardized, highly reliable advantages, fostering a culture of continuous improvement and technical excellence across our AI-driven fintech platform.

Key Responsibilities

• Multi-Product Team Management: Manage and cross-train a diverse team of engineers supporting multiple, distinct product lines and technology stacks. Ensure the team can effectively operate across varied environments while maintaining high performance.
• Operational Standardization: Drive the gradual movement toward standardized tooling and best practices across varied cloud environments.
• Infrastructure Cost Optimization: Analyze infrastructure spending across all assets to identify redundancies. Lead initiatives to consolidate cloud accounts, deprecate overlapping tools, and optimize overall infrastructure costs to maximize ROI.
• Technical Stewardship: Serve as a deep technical expert in cloud infrastructure (AWS/Azure/GCP). Oversee container orchestration and observability stacks to move from reactive troubleshooting to proactive reliability.
• Crisis Leadership & Resilience: Act as the ultimate escalation point for major incidents. Foster a blameless post-mortem culture that focuses on architectural remediation rather than short-term fixes.
• GenAI Operations: Lead the strategy for scaling AI/ML workloads, optimizing GPU utilization, and leveraging AIOps to automate proactive system monitoring and incident response.
• Organizational Leadership: Recruit, mentor, and scale a world-class cloud engineering organization. Build a high-performance culture rooted in innovation, transparency, and pragmatic problem-solving.

Required Experience & Technical Mastery

• Experience: 12+ years in IT infrastructure with at least 4+ years in a management role overseeing cloud engineering teams.
• Cloud Ecosystems: Deep mastery of AWS , Azure, or GCP. Proven track record of leading complex migrations from legacy on-prem (VMware/Hyper-V) to cloud-native architectures.
• Orchestration & Automation: Expert knowledge of Kubernetes, Docker, and the CNCF landscape. Experience steering teams toward robust Infrastructure as Code (Terraform, Pulumi) and CI/CD best practices.
• Observability: Strategic experience implementing enterprise-grade observability stacks (OpenTelemetry, Prometheus, Grafana, ELK) to move from reactive monitoring to proactive insights.
• Security & Compliance: Strong background in DevSecOps, SOC2/ISO 27001 compliance, and building disaster recovery protocols for high-availability fintech environments.
• Education: B.S./M.S. in Computer Science, Engineering, or a related technical field.