Senior Manager/Program Lead, Facilities Management Centre

Key responsibilities

• Formulate and execute the long-term FMC roadmap; introduce data-driven practices, smart building technologies, and industry best practices to boost asset reliability and service standards.
• Oversee end-to-end IFM execution across multi-site accounts, ensuring seamless alignment between internal business units, technical teams, and external contractors.
• Formulate operational/capital budgets, ensure resource optimization, and lead high-stakes contract negotiations to maximize service value.
• Maintain rigorous oversight of maintenance schedules, emergency readiness, statutory compliance, and environmental standards across all sites.
• Champion team development, performance management, and technical upskilling while fostering a high-performance, safety-first culture.

About you

• Bachelor's degree in Facilities Management, Building, Estate Management, or Engineering.
• Preferred CFME Tier 2, Workplace Safety & Health (WSH), and Fire Safety Manager (FSM).
• Minimum 10 years in Facilities Management, Integrated Facilities Management (IFM), or Real Estate.
• 5–8 years in senior leadership managing large, multi-site portfolios (engineering- or technology-driven environments preferred).
• Proven end-to-end IFM delivery with deep expertise in building systems, facility operations, maintenance strategies, and statutory compliance frameworks.
• Exceptional project management skills with a track record of successfully executing complex infrastructure initiatives.
• Strong executive stakeholder engagement, analytical problem-solving, and proven change management capabilities.

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Lai Kok Soon (Jack Lai) Reg No: R24121496

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024