Senior Mice operations

About Us Pickyourtrail, established in 2014, is India's largest online D-I-Y holiday booking platform, enabling users to craft customized travel experiences. Our innovative itinerary-building platform caters to various traveler preferences, including interests, trip duration, and budget, delivering on our promise: ‘Craft Your Holiday, Your Way’. We collaborate with leading tourism boards in destinations like Australia, Singapore, Iceland, Japan, Dubai, New Zealand, and over 1,200 global hospitality partners. Notably, we served as an Official Sub-agent for the ICC Women’s T20 World Cup. We are now expanding into the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector, aiming to offer our expertise to corporate clients.

Position Overview We are seeking a meticulous and proactive MICE Quotations & Operations Executive to join our team. This role involves managing the quotation process, overseeing operational aspects of MICE events, and ensuring the highest level of client satisfaction. The ideal candidate will have a strong background in quotations, destination knowledge, event management and a keen eye for detail.

Key Responsibilities Quotation Management:

• Prepare accurate and competitive quotations for MICE events / Small Groups based on client requirements.
• Develop and maintain pricing structures and ensure that quotations align with company margins and profitability.
• Liaise with suppliers, venues, and partners to obtain and confirm pricing and availability.

Operational Coordination

• Oversee all operational aspects of MICE events/ Small Groups, including logistics, scheduling, and on-site management where needed
• Coordinate with internal teams and external partners to ensure smooth execution of events.
• Manage event timelines, ensuring that all deliverables are met as per the client’s expectations.

Client Interaction

• Work closely with clients / Sales Team to understand their needs and provide tailored solutions.
• Address client queries and concerns promptly and professionally.
• Conduct post-event follow-ups to gather feedback and ensure client satisfaction.

Supplier And Venue Management

• Build and maintain relationships with suppliers, venues, and other service providers.
• Negotiate contracts and agreements to secure the best terms and conditions for clients.
• Ensure that all supplier and venue requirements are met in accordance with the event specifications.

Documentation And Reporting

• Maintain accurate records of quotations, contracts, and other relevant documentation.
• Prepare and present operational reports, including budget tracking and event performance analysis.
• Ensure compliance with company policies and procedures.

Process Improvement

• Identify opportunities for improving the quotation and operational processes.
• Implement best practices to enhance efficiency and client satisfaction.

Skills And Qualifications

• Proven experience in Quotations / Mice Quotations & Operations
• Proficiency in Microsoft PowerPoint, Word, and other presentation tools.
• Competence in working out costing independently
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational abilities and the capacity to manage multiple projects simultaneously.