Senior Mis Analyst

Designation: Sr. MIS Analyst

Location: Gandhinagar (Infocity)

Shift Timing: UK Shift (2 PM IST 11:30 AM IST)

Experience: 2+ Years

Job Description:

• Report Generation & communication to Operations on Daily/Weekly/Monthly/Quarterly, Agent performance reports, Lead analysis reports
• Working on Reporting related tasks with required stakeholders.
• Experience in building dashboards.
• Can work independently on assigned tasks and perform analysis based on given work.
• UAT/Testing/QA of Automation tools.
• Maintain a proper schedule of reports.

Required Skill Sets:

• Good analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

• Intermediate knowledge of TSQL/SQL (Sub-Query, Cross/Outer Apply, CTE, Temp Table. etc.),

• Advanced Excel (Filters, Offset, Arrays etc.) and Power Query functions (Power Pivot, Data Modelling, DAX etc.).

• Person should have the ability to design interactive dashboard based on the available raw data.

• Experience in US Healthcare would be an added advantage.