S
ServiceNow
Senior ML Engineer
Skills
TypescriptPythonGolangJavaRCybersecurityMachine LearningAI
1 month ago
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Important information
Salary:
$143,200 – $243,400 / year
Location:
United States
Work mode:
Onsite
Published on:
23 September 2026
What they need
Who you are
- Solid software engineering fundamentals and experience operating production-quality software
- Hands-on experience building ML- or LLM-powered applications—RAG, embeddings, agents, or probabilistic or ML-driven scoring
- Experience taking a prototype to a reliable, maintainable production solution
- Working knowledge of distributed systems, APIs, cloud-native development, and data or graph systems
- Strong Python, and/or Java, Go, or TypeScript
- Interest in security problems—vulnerability management, identity security, threat detection, or risk prioritization
- Experience with AI-assisted development tools and coding agents such as Claude Code, Codex, Cursor, or Windsurf is a plus
- Experience with AI evaluation, safety, or guardrails is a plus
- 3+ years of software engineering experience, or equivalent practical experience
- Experience designing and delivering production software systems
- Experience building or integrating AI/ML-powered applications in a production or near-production environment
- Modern AI experience: LLMs, RAG, embeddings, vector search, agentic workflows, model evaluation, or AI observability
- Strong programming experience in Python and/or Java, Go, or a similar language
- Cloud-native technologies, distributed systems, APIs, databases, and scalable architectures
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical discipline, or equivalent practical experience
- Cybersecurity or security-product experience is a plus
What the job involves
- As a Senior ML Engineer, you build core components of a novel exploitability engine—shipping production ML that turns raw security signal into ranked, reachable attack paths. You take well-scoped problems from design to production and grow into deeper ownership as the system matures
- Well-scoped components of the engine—evidence ingestion and connectors, entity resolution, graph construction, or parts of the probability core—built to production quality
- The correctness and reliability of what you ship: tests, evaluation, observability, and the metrics that show your component works
- Turning ambiguous requirements into working code, with guidance on the calls that shape the wider system
- The data and model plumbing that keeps the graph accurate—entity-resolution quality, evidence provenance, and decay
- Design, build, test, and operate production ML components with strong engineering fundamentals
- Contribute to design and code reviews, and help raise the quality bar on the team
- Prototype quickly to evaluate new AI capabilities against real cybersecurity problems
- Partner with product, security R&D, and SecOps to understand the problem behind the ticket
- Apply AI safety, security, and guardrail practices to what you build
Benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
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