Senior Mobility Technical Consultant

Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.

What We Offer Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What is the focus of the role? Join Telstra's Modern Workplace team as a Managing Consultant, helping organisations transform the way they connect, collaborate and work. In this role, you'll bring together business insight, technical expertise and stakeholder engagement to deliver innovative Microsoft Voice and Modern Endpoint Management solutions for enterprise customers. You'll work across the full customer journey, from discovery and solution design through to implementation, adoption and operational transition, helping customers achieve secure, efficient and meaningful outcomes.

Melbourne is preferred; however, we welcome applications from candidates based in other major Australian cities. At Telstra, we value diverse experiences and perspectives. If you're excited about the role but don't meet every requirement listed below, we encourage you to apply.

Key Responsibilities

• Lead collaborative workshops with customers and stakeholders to understand business needs and shape solution outcomes.
• Design and deliver Microsoft Teams Phone, voice, collaboration and endpoint management solutions that support customer success.
• Support workplace transformation initiatives including migration, security, governance, adoption and operational readiness activities.
• Build strong, trusted relationships with customers, account teams, delivery specialists, partners and vendors to proactively manage risks and drive successful outcomes.
• Use service, adoption, licensing and compliance insights to identify opportunities for improved user experience, automation, security and operational efficiency.
• Contribute technical and commercial expertise to solution architecture, Statements of Work and customer proposals.

Technical Skills

• Microsoft Voice: Teams Phone, Direct Routing, Operator Connect, Teams Rooms, Enterprise Voice, VoIP, Session Border Controllers (AudioCodes and Ribbon), IP PBX modernisation and Skype for Business migrations.
• Modern Endpoint Management: Microsoft Intune, Endpoint Manager, Windows Autopilot, MDM/MAM, Windows and mobile device management, application protection, device compliance, BYOD and corporate device strategies.
• Identity and Security: Microsoft Entra ID, Active Directory, Azure AD Connect, Conditional Access, MFA, PKI, SSO, federation, Microsoft Defender for Endpoint, endpoint security and Zero Trust.
• Microsoft 365 and Automation: Microsoft Teams, Exchange Online, Microsoft 365, PowerShell scripting, automation, licensing optimisation and adoption reporting.

Experience & Qualifications

• Experience delivering consulting, advisory or technical solutions within large and complex enterprise environments.
• Exposure to migration or transformation programs involving communication, collaboration, endpoint management or cloud platforms.
• Strong communication, stakeholder engagement and governance skills, with the ability to translate technical concepts into meaningful business outcomes.
• Broad understanding of cloud, networking, infrastructure, security or virtualisation technologies.
• Microsoft Modern Work, Teams, Endpoint Management, Security or Azure certifications are valued. We also welcome candidates who are working towards certifications or keen to develop in these areas.
• Australian citizenship with eligibility to obtain NV1 security clearance. Existing NV1 clearance is highly regarded.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. *As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment*