Senior Mortgage Closer

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Residential Lending team as:

Senior Mortgage Closer

This opportunity may be perfect for you if you have experience in:

> Outstanding Communication & Time Management Skills

> Strong Mathematical, Business Writing, & Analytical Aptitude

> Passionate about helping community members achieve their homeownership dreams

About this position:

Responsible for coordinating, organizing, and preparing residential loan files for closings. Works closely with external attorneys, bank staff, borrowers, investors, insurers, and others to ensure timely and quality customer service. Supporting Mortgage Closing/Post Closing Manager with training and a focus on supporting the efficient and regulatory compliant closing of residential loan applications.

Essential Job Functions:

Prepare, maintain, and distribute closing documentation and regulatory disclosures to department personnel and/or residential closing attorneys meeting regulatory requirements.

Perform attorney outreach and provide pipeline report to facilitate scheduling of loan closings in efficient and timely manner.

Manage assigned loan closing pipeline, coordinate mortgage closing activity with department personnel and residential closing attorneys; communicate and/or respond to file inquiries, deficiencies, and expired documentation.

Review Flood and Hazard Insurance documentation for adequacy and obtain approval from management as applicable.

Process loan funding in accordance with policy and procedures.

Activate PMI Insurance upon loan closing.

Assist with post-closing documentation correction and communication to borrower when necessary.

Collaborate with department management and colleagues to complete projects/assignments as needed.

Train new or inexperienced Mortgage Closers. Provide guidance and support to the Closing Team.

Prepare and maintain up to date procedures, job aides, and checklists.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

Associate degree or equivalent experience preferred

3 years of experience in a business-related field preferred

Current NMLS registration or can complete NMLS registration

Skills/Knowledge:

Proficient in Microsoft Office Suite: Word, Excel, and Outlook

Demonstrated knowledge of banking-related software

Exceptional communication skills, both written and verbal; comfortable communicating with customers, attorneys, co-workers, and management

Strong mathematical and organizational skills; proven ability to prioritize tasks and meet strict deadlines

In-depth knowledge of mortgage products and services as well as basic knowledge of current lending regulations

Physical Demands and Work Environment:

Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time

Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations

Ability to lift and/or move up to 15 pounds

Work is performed primarily in a professional office environment

Reasonable accommodation(s) will be provided as required by law to enable qualified individuals with disabilities to perform the essential functions of the job.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $21.00 - $25.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.

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