Senior MS Dynamics 365 F&O Functional Consultant

Job highlights

• Bachelor s degree in Business,Finance,IT,or a related field
• Experience Required: 5+ Years
• Minimum 5 years of experience in a functional role with Microsoft Dynamics 365 FO or Dynamics AX
• Proven experience in support and change management within D365 FO
• Experience with Power Platform,SQL,and reporting tools like Power BI

Senior MS Dynamics 365 FO Functional Consultant Support Change Management

Mumbai, Goregaon

Job Summary:

We are seeking an experienced and proactive MS Dynamics 365 FO Functional Consultant to lead
support and change management activities for our enterprise ERP environment. The
ideal candidate will have deep expertise in MS Dynamics 365 FO modules, strong business
process knowledge, and a proven track record in managing post-implementation
support and change requests across finance and operations domains.
Experience Required: 5+ Years
Location: [Mumbai Onsite]
Employment Type: Full-Time

Key Responsibilities:

• Lead functional support for live MS Dynamics 365 FO environments, ensuring timely resolution of incidents and service requests.

• Manage change requests, including impact analysis, configuration, testing, and deployment.

• Collaborate with business stakeholders to gather requirements and translate them into functional specifications.

• Configure and optimize MS Dynamics 365 FO modules such as Finance, Procurement, Inventory, and Supply Chain.

• Conduct root cause analysis for recurring issues and recommend process or system improvements.

• Coordinate with technical teams for development and integration tasks.

• Maintain detailed documentation for support activities, change logs, and configuration updates.

• Provide training and guidance to end-users and junior consultants.

• Ensure compliance with internal controls, audit requirements, and Microsoft best practices.

Required Skills Qualifications:

• Minimum 5 years of experience in a functional role with Microsoft Dynamics 365 FO or Dynamics AX.

• Strong understanding of ERP business processes in finance and operations.

• Proven experience in support and change management within D365 FO.

• Familiarity with Lifecycle Services (LCS), Azure DevOps, and ITIL-based support frameworks.

• Excellent communication, stakeholder engagement, and problem-solving skills.

• Bachelor s degree in Business, Finance, IT, or a related field.

Preferred Skills:

• Microsoft Dynamics 365 certifications (e.g., MB-300, MB-310).

• Experience with Power Platform, SQL, and reporting tools like Power BI.

• Exposure to shared services environments or global ERP rollouts.

• Ability to work independently and manage multiple priorities in a dynamic environment.

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