Senior Network Engineer

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.

Work Arrangement: Onsite, Clark Pampanga

Work Shift: Monday- Friday, 8:00am-5:00pm EST (8:00pm-5:00am PHT)

The client is a global IT managed service provider with a specific focus on the financial services industry. We provide fully outsourced IT built around best of breed public cloud solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support. This is a dynamic and fast paced environment that needs people that a strong desire to learn and a ‘can do’ attitude.

Role Description

Supporting the client’s customers globally, the Network Engineer will be responsible for managing and supporting customer firewalls, networks and connectivity including:

• Fortinet and other vendors licensing and lifecycle management (Forticare/etc)
• Network design and deployment, including security, wired and wireless LAN, WAN, SD-WAN and SASE (Fortinet/Cisco/Cato/Unifi)
• NOC services including status and performance monitoring and reporting
• Assik st with technical escalation of networ related issues from the customer support team
• Managing workflow using Tickets and Service Requests
• Aid customer retention and satisfaction
• Help to improve efficiency, processes, documentation, and automation.

Technical skills

• Excellent knowledge of networks, routing & switching – including Layer 2 and 3 networking, routing protocols, SSL + IPSec VPN solutions and high-availability network design and management
• Firewall experience including Fortinet, Palo Alto, Cisco / Meraki (Fortinet required)
• Switch experience including Cisco, HP, Aruba, Unifi
• WLAN experience including FortiAP, Cisco / Meraki, Unifi • VOIP experience
• Indepth troubleshooting capabilities including packet sniffer
• Azure / AWS networking experience
• SNMP, WMI, syslog experience

Soft Skills

• Customer focused, with an analytical approach with good questioning & listening skills
• Excellent verbal and written communication skills suitable for an international audience
• A confident team player with a positive can-do attitude
• Fanatical attention to detail
• An ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification will be a KPI of the role)
• Dependable, hardworking and self-motivated.

Technical Qualifications

• Cisco CCNA or above
• Fortinet NSE4 desired
• Cato SASE experience/certification desired

Nice-to-have's:

• Deep Microsoft 365 troubleshooting
• Networking + cloud combined knowledge
• Strong documentation and client communication

Job Offer

• Free relocation accommodation of up to 4 weeks for those relocating near Technology Elite Office*

• 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years)

  • HMO coverage for employee +1 FREE dependent on the first day of employment
  • +1 additional FREE dependent per successful year of tenure (up to five (5) years)

• We provide Relocation Salary Loan assistance*

• Tenure Incentive Program*

• Referral Bonus of up to Php20,000.00*

• ALL government mandated benefits

*Terms and conditions apply