Senior Network Engineer

Position Overview:

The Network Engineer supports mission-critical government network and communications infrastructure by maintaining, administering, monitoring, and optimizing network systems and connectivity services. This position is responsible for network operations, troubleshooting, configuration management, incident response, and continuous improvement activities that help ensure the secure and reliable delivery of voice, data, wireless, cellular, satellite, and collaboration services. The ideal candidate combines strong technical expertise in network engineering with excellent problem-solving abilities, attention to detail, and the ability to support complex operational environments where system availability and responsiveness are essential to mission success.

Key Responsibilities:

• Configure and maintain government client networks, including routers, switches, encoders/decoders, and VPNs.
• Design, test, and evaluate new network solutions and hardware.
• Monitor, troubleshoot, resolve, and communicate network issues.
• Work with application teams, customers and other support teams to co-ordinate and facilitate incident triage and resolve production monitoring issues in a timely manner.
• Manage ServiceNow tickets and service requests to ensure a resolution in a timely and efficient manner.
• Develop standard operating procedures and user guides.
• Identify and develop ways to improve and automate monitoring to gain operational efficiencies and improve responsiveness.

Required Qualifications:

• Bachelor’s Degree or equivalent experience required.
• Current CCNA certification required.
• Excellent written and verbal communications skills.
• Highly organized, structured, process-oriented, and a self-starter.
• Ability to work independently as well as with a team.
• Minimum of 5 years supporting networking and collaboration services to include production and technical support.
• Experience with:
• Voice Over IP [VOIP] (digital-to-analog conversions, including encoders and decoders)
• Cellular technology (4G/LTE, 5G)
• Cellular signal automators (for signal strength, quality, signal-to-noise ratio)
• Router and modem firmware (Cisco, Digi, Cradlepoint, Fortinet)
• Low Earth Orbiting (LEO) satellite telecommunications
• Ability to obtain Public Trust Security Clearance.

Preferred Qualifications:

• CCNP Certification preferred

Physical Demands:

While performing the duties of the job, the incumbent will be exposed to normal demands associated with an office environment. Ability to work on a computer for long periods, and communicate with individuals by telephone, email, and face to face. This position requires the incumbent to have the ability to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Work Environment:

The noise level in the work environment is usually light.

Why Join Nash Harbor Solutions?

At Nash Harbor Solutions, you'll have the opportunity to support a mission that directly impacts public safety and weather readiness across the nation. As a growing government contractor, we foster a collaborative, employee-focused culture where technical expertise, innovation, and professional development are valued. This role offers the chance to work alongside NOAA professionals while supporting critical systems that deliver weather forecasts, warnings, and emergency communications to communities, emergency managers, and decision-makers nationwide.

What We Offer:

• Competitive salary
• Hybrid work environment
• Meaningful work supporting NOAA's mission
• Opportunities for professional growth and technical skill development
• Collaborative and supportive team culture
• Comprehensive benefits package including free employee-only medical, dental, and vision, FSA plans, parental leave, PTO, Life Insurance, 11-paid holidays, and tuition reimbursement

Pay: $135,000.00 - $155,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you a U.S. Citizen?
• Do you have the ability to obtain and maintain a Public Trust clearance?
• Do you have experience with VoIP and cellular technologies?
• Do you currently hold a CCNP Certification?

Education:

• Bachelor's (Preferred)

Experience:

• related: 5 years (Required)

License/Certification:

• current CCNA certification (Preferred)

Ability to Commute:

• Silver Spring, MD 20910 (Preferred)

Work Location: Hybrid remote in Silver Spring, MD 20910