Senior Network Engineer/Network Engineer, Infrastructure, Information Technology

Responsibilities:

• Manage and support 7x24 network, including voice and data, infrastructure environment and products
• Manage equipment rooms
• Participate in various IT projects to setup network infrastructure and provide support
• Communicate with other IT support teams, vendor and users for network service requests and changes
• Troubleshooting and solving network related production issue. Network infrastructure performance monitoring and tuning
• Prepare network infrastructure related document, including but not limited to procedures, diagrams, standard operation process and capacity planning report
• For Senior Engineer, assist Section Head to train junior engineers, plan for daily support activities and manage vendor to meet defined SLA

Requirements:

• Diploma / University graduate in Computer related field
• CCNA, CCNP and ITIL certificates
• CISSP and CCIE certificates are an advantage
• For engineer, at least 3 years working experience in network infrastructure support
• For Senior engineer, at least 5 years working experience in all rounded IT network and security solution design, maintenance and support in Banking industries or IT related field
• Hands-on experience on network equipment, firewall, Internet gateway proxy, load balancer, VPN, NAC
• Solid experience on network management utilities, such as SolarWind, WhatsUpGo and Ciscowork
• Solid experience in IP phone & PABX and voice recording system
• Knowledge in Windows and Linux platform
• Independent working ability to complete assigned tasks
• Ability to coordinate and communicate effectively with other technologists and business partners to maintain a secure and reliable network infrastructure
• Good communication, presentation and interpersonal skills
• Good command of written and spoken in English, Cantonese and Mandarin