Senior Network Support Engineer

Job Responsibilities:

• Be part of the client’s DMZ network support team providing operations support and maintenance for core network infrastructure.
• Manage and track incidents through to resolution by collaborating with cross-functional teams and escalating issues as necessary to maintain service level agreements (SLAs).
• Conduct fault analysis, problem resolution, configuration updates, performance optimization, etc.
• Maintain and update documentation and best practices to ensure consistency and efficiency across operations as well as completeness and adherence to the required security policies, standard and guidelines.

Job Requirements:

• Degree in Information Technology or Electrical/Electronics Engineering or equivalent with at least 2 years of experience in managing projects or Diploma in Information Technology or Electrical/Electronics Engineering or equivalent with at least 8 years of experience in managing projects.
• Hands-on experience and working knowledge of firewall, switches, routers, DNS, DHCP, NTP configuration, TCP/IP networking, etc.
• Experience working with Firewall products such as Palo Alto and Fortinet
• Ability to diagnose and resolve network access problem and perform network troubleshooting.
• Certification in network/system expertise (e.g. CCNA, ITIL, etc) will have added advantage.
• Experience in vendor coordination and stakeholder management.
• Able to deal with staff officers and operational users in the course of work.

Interested candidates, please click "APPLY" to begin your job search journey.

We regret to inform you that only shortlisted candidates will be notified.

Navarro Reyanelle Gelangre | REG No : R1870995

PERSOL SINGAPORE PTE LTD | EA License No : 01C4394

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