Senior Network/Systems Tools Engineer

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Knack Works, a Jacobs Company, has an opening for a Senior Network/Systems Tools Engineer to support the Intelligence Sector.

The job duties are as follows

• System Architecture Design, implement, and maintain the OpenText Network Operations Management (NOM) system architecture, with a specific focus on the Operations Bridge for the Transformation and Integration Cloud (OPTIC) Data Lake, ensuring a scalable, resilient, and secure platform for enterprise network management, performance monitoring, and compliance reporting.
• Security & Compliance Provide SME support and guidance to junior administrators and operators that manage user accounts, permissions, and access controls within NOM to ensure data security and compliance.
• Administration & Maintenance Plan, install, configure, secure, upgrade, and patch the OPTIC Data Lake (DL) in containerized environments (e.g., Kubernetes). Conduct similar duties for the Juniper Routing Director (formerly Paragon), which runs Kubernetes with a Linux base OS. Develop and maintain API integrations using REST APIs and connectors to connect both platforms with other enterprise systems and applications.
• Performance & Optimization Monitor and optimize the performance and stability of the OpenText NOM and OPTIC DL systems, proactively identifying and resolving performance bottlenecks.
• Configuration Configure and manage data ingestion into the OPTIC Data Lake, ensuring seamless integration of topology, events, and metrics from various sources.
• Data Management & Reporting Administer the OPTIC DL, including data ingestion, storage, backup, and restore processes, and manage Stakeholder Dashboards and reports for capacity planning and trend analysis.
• Troubleshooting & Support Troubleshoot and resolve complex technical issues related to installation, configuration, performance, and integrations, working with vendor support when necessary.
• Documentation & Training Create and maintain comprehensive technical documentation according to standards.
• Automation Automate routine operational processes using scripting (e.g., Python, Ansible, PowerShell) to increase efficiency and reduce manual workload.

Here's what you'll need

TS SCI CI Poly

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Required qualifications include the following

• Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Technical Knowledge Deep expertise in container orchestration technologies like Kubernetes in Linux environments.
• Operating Systems Proficiency in Linux (RHEL) with experience administering tools in virtualized or containerized environments.
• Problem Solving and Communication Strong analytical and problem-solving abilities, possess solid communication skills, and the capacity to work both independently and collaboratively.

Desired

• Database Knowledge Knowledge and familiarity of database management systems like PostgreSQL or Vertica.
• Networking Fundamentals Knowledge of network protocols and technologies (TCP/IP, VPN, VLAN, DNS, DHCP) and experience with network monitoring tools.
• Automation Familiarity with scripting languages for automation, such as Perl, Ruby, or Python.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, paid time off, and Profit-Sharing Plan (PSP) which includes both PSP contributions and an optional 401(k) plan (available immediately (i.e., no deferment or wait period), and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $150,000.00 to $190,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on January 05, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.