Senior Noc Engineer

About Us:

ContinuServe is a next-generation business services partner built for the pace of modern business. The company brings together leading capabilities across finance, accounting, HR, enterprise applications, and managed IT & cybersecurity into one cohesive platform serving SMBs and middle-market enterprises. Its advantage is Smart Velocity, combining speed with intelligence to translate data into rapid insight, enable confident decision-making and mobilize solutions quickly so clients can move faster without sacrificing quality or control. For more information, visit www.continuserve.com.

IMMEDIATE JOINERS ONLY

Position: Junior Engineer

Designation: Jr. NOC Engineer

Experience: 5 to 7 Yrs

Shift: 24X7

Communication Skills: Should be good, there will be customer interaction.

Mode of work: Remote

Base Location: Bangalore / Mumbai / Gurgaon

NOTE: Travel to base office location once every quarter for a week is mandate. They will be responsible for their travel and accommodation arrangements.

Role Summary:

Seeking a Senior NOC Engineer with strong experience in infrastructure monitoring, incident management, cloud operations, and automation. Responsible for ensuring high availability, performance, and reliability of on-premises and cloud environments.

Key Responsibilities

• Monitor IT infrastructure using SolarWinds, Site24x7, Moogsoft, or similar tools.
• Manage incidents, escalations, RCA, and SLA-driven issue resolution.
• Support Windows, Linux, VMware, Azure, and AWS environments.
• Oversee patch compliance, server health checks, capacity planning, and maintenance activities.
• Automate monitoring and operational tasks using PowerShell, Bash, or Python.
• Generate operational reports and drive continuous service improvements.
• Collaborate with Infrastructure, Network, Cloud, and Security teams.
• Mentor junior engineers and act as a technical escalation point.

Required Skills

• 5+ years of experience in NOC/Infrastructure Operations.
• Hands-on experience with SolarWinds, Site24x7, Moogsoft, or equivalent.
• Strong knowledge of Windows Server, Linux, VMware, AD, DNS, DHCP, and networking.
• Experience with SCCM, WSUS, Intune, or ManageEngine patching tools.
• Exposure to Azure/AWS monitoring and administration.
• Knowledge of ITIL processes and scripting (PowerShell/Bash/Python).
• Excellent troubleshooting, communication, and stakeholder management skills.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Preferred Certifications: CCNA, CompTIA Server+, Microsoft Azure Administrator.

IMMEDIATE JOINERS ONLY