Senior Observability Analyst

Roles and Responsibilities :

• Design, implement, and maintain monitoring tools such as Azure Monitoring, Dynatrace, Foglight, Grafana, Juniper Mist, SolarWinds to ensure optimal performance of IT systems.
• Troubleshoot complex issues related to logging, metrics collection, SNMP traps, Syslog messages using various log analysis tools like Loggly or ELK stack (Elasticsearch).
• Collaborate with cross-functional teams to identify root causes of incidents and develop solutions to prevent future occurrences.
• Develop reports and dashboards using data from multiple sources to provide insights on system health and performance.

Job Requirements :

• 3-13 years of experience in IT services & consulting industry as a Senior Analyst or similar role.
• Strong expertise in Cisco ACI/Nexus switches configuration management.
• Proficiency in cloud-based monitoring platforms like Azure Monitoring or equivalent.