Senior Observability & FinOps Consultant

Please note that for this role, you must be based in the Malta or Bulgaria.

About Us

Ascent has recently been acquired by Acuity Analytics. This is both a significant milestone for us and a tremendous opportunity for you.

Acuity Analytics is a business with a strong global reputation, an impressive client base, and ambitious growth plans. We deliver deep insights and domain-led digital transformation to high-growth and heavily regulated organisations. To our customers, we bring a partnership that provides the talent, technology, and capability to enhance performance and operational efficiency.

About the Role

We are seeking an experienced Principal Observability & FinOps Consultant to own and improve observability practices across multiple product teams.

You will define standards, optimise Datadog usage and costs, and help teams improve monitoring and reliability. This is a strategic consulting role—not an infrastructure, pipeline or CI/CD build position.

Skills and Experience Required

Technical Expertise

• 10+ years in Observability, SRE, DevOps, Platform Engineering or Architecture.
• Deep Datadog experience, or expertise with a similar platform such as Dynatrace.
• Previous ownership of an observability platform or practice.
• Strong knowledge of metrics, logging, tracing, APM and synthetic monitoring.
• Experience defining observability standards and governance.
• Proven success reducing cloud or observability costs.
• Knowledge of FinOps, consumption reporting and chargeback/showback models.
• Understanding of Azure or AWS, Kubernetes, microservices and OpenTelemetry.
• Production experience covering on-call support, incidents and post-mortems.

Leadership & Strategic Influence

• Able to influence and challenge teams without formal authority.
• Experience driving standards across multiple product teams.
• Strong stakeholder management, consulting and coaching skills.
• Able to communicate clearly with technical and business audiences.

Personal Attributes

• Proactive, independent and accountable.
• Commercially aware and focused on cost efficiency.
• Confident challenging existing practices.
• Strong analytical and problem-solving skills.
• Comfortable working in an evolving environment.

What You Will Do

• Own and develop the observability practice.
• Define standards, governance and team accountability.
• Improve how product teams use Datadog.
• Identify waste and reduce observability costs.
• Provide transparency around usage and consumption.
• Develop chargeback/showback models where appropriate.
• Standardise dashboards, reporting and operational scorecards.
• Support teams in defining reliability objectives.
• Deliver workshops, training and technical guidance.
• Collaborate with global teams within an Agile environment.
• Travel internationally on a quarterly basis when required.

Why Join Us

At Acuity Analytics, you’ll influence observability and operational excellence at scale while working with talented engineers and technology leaders.

This role offers the opportunity to:

• Shape enterprise observability strategy and standards.
• Improve reliability across critical platforms.
• Optimise Datadog usage and costs.
• Influence and coach multiple product teams.
• Work on high-impact challenges for leading enterprise clients.
• Join a collaborative and supportive engineering culture.

People are at the heart of our business. By investing in our people, we deliver exceptional results for our clients and create opportunities for our teams to thrive.

Visit Working at Acuity Analytics for more information.