Senior Occupancy Planner (Workplace)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a Senior Occupancy Planner to successfully manage the supply, capacity and demand of a building, campus or regional space portfolio for a specific client at the business unit level.

What this job involves

• You’ll be driving the development of occupancy plans and sequencing of group-level and individual moves as well as facilitate and/or resolve planning issues identified in customer planning meetings.
• You will ensure that planning is aligned with corporate guidelines, and that all scenarios maximize use of space.
• You will recommend, educate, and enforce space policies/standards, procedures and protocols and notify the client of customer requested exceptions; and as necessary, assist in developing site-specific Planning Strategies with Senior Leadership.
• You will be a Subject Matter Expert in the client's workplace program and the use of utilization data to drive solutions that increase the productivity.
• You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking.
• You’ll need to have a great knowledge in Corporate Real Estate. In this role, you will interact with organizational leadership, identifying requirements, preparing and updating project status reports on actual seat demand versus projected seat demand at the building level; reporting out on the current supply and capacity, and forecast inventory changes as required.
• You’ll be charged with assembling, updating and reporting the top-down and bottoms-up seat count projections collected at the group-level for an annual planning horizon and work with the client to reconcile discrepancies from top-down projections, as well as track and report actual seat demand at the group level.
• You must be familiar with typical occupancy metrics, sharing ratios, and industry occupancy trends.

Key responsibilities include:

• To be successful in this role, you should be able to ensure accurate reporting of information, and foster critical relationships between various individuals and organizations communication channels will exist with:
• Corporate Real Estate to review and resolve planning forecast requirements, concerns and issues;
• Business Unit leadership to collect headcount forecasts and resolve headcount forecast discrepancies between leadership's numbers and those collected at the group level;
• Corporate Finance group to gather top-down headcount and growth projections;
• Project management to review planning strategies that drive construction projects and support implementation of these projects;
• Move coordination and facility management teams to review and approve moves, develop migration plans and conduct facility audits;
• Other members of the occupancy planning team to ensure cross campus/portfolio strategy plans are developed

Requirements:

• A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
• Minimum of 7 years of experience in corporate environment.  Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable. CAFM system experience also highly desirable.
• You’ll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with planning team and lines of businesses.
• You will be successful if you have advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and AutoCAD (basic test-fits and square foot calculations).
• Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into Power Point for presentations to client and lines of business is highly valued.
• You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients.
• You’ll discover how to be proactive and innovative with solutions for your stakeholders.
• Excellent communication skills are important both written and spoken
• Able to work independently, multi-task, and manage your time to meet deadlines.
• You keep on top of things as you’ll often need to reorganize your time day to day, to deal with your team’s changing necessities and requests.
• An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role.
• To work as part of a diverse supportive and talented team.

Location: On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!