Senior Officer - Techno Commercial

Roles and Responsibilities

Purchase to Receipt Process Execution:	- Process purchase requisitions (PR) and convert them into purchase orders (PO) as per approved workflows in SAP/Ariba. - Coordinate with suppliers for order acknowledgments - Support PO amendments, cancellations, and extension processes in alignment with business needs and approvals.
Post-PO Process Compliance & Coordination:	- Maintain compliance with Delegation of Authority (DOA), tax (GST, eWay bill), and statutory requirements during procurement execution.
Operational Reporting & Issue Resolution:	- Support root cause analysis (RCA) for any delays, process gaps, or data errors in the P2D cycle. - Escalate unresolved issues to the Lead – Purchase to Deliver for timely closure. - Ensure adherence to SLAs/KPIs related to procurement transaction processing.
Stakeholder & Vendor Support:	- Act as the first point of contact for vendor BU TC queries on PO status, dispatch readiness, and payment eligibility post-receipt. - Coordinate internally with business unit procurement, operations, and finance teams for procurement clarifications. - Support process improvement initiatives and automation testing within procurement workflows. Implement Issue and Escalation Tracker and log. Ensure timely closure of all improvement – corrective/preventive actions Work with GCC TC Head to initiate, implement and monitor all continuous improvement projects relevant for operational performance improvement - Implement capacity management and operations business continuity management plans to ensure uninterrupted delivery to assigned Sector business.

• Graduate degree in Engineering, Commerce, or Management.
• Certifications in Procurement, Techno-Commercial Operations, or Supply Chain (preferred).
• Work Experience:  2–5 years of experience in procurement operations, purchase order processing, or techno-commercial functions.