Senior Officer (Training & Development)

Looking to join a dynamic, prestigious and reputable property agency in Hong Kong?
We are searching for driven and talented individuals like you to be part of our energy-packed team. We offer competitive salaries, comprehensive benefits, and unparalleled opportunities for career growth and development.

Join us in shaping the future of property in Hong Kong, where we set new standards of excellence in the industry. We are looking for those who are hardworking, driven, and passionate about innovation in real estate to be part of our team. If you're ready to propel your career to the next level, apply now, and become part of our dynamic and growing team!

Key Responsibilities:

• Develop and deliver training programs for property agent licensing, regulatory compliance, operations, and sales – covering research, curriculum design, materials creation and facilitation – with a learner-centered approach to drive measurable business performance

• Partner with designated frontline districts to assess training gaps, design and facilitate customized solutions, and provide ongoing coaching to ensure practical relevance and effective skill transfer

• Manage enrollment and promotion for Midland University licensing programs, lead curriculum enhancements and regulatory updates, serve as principal instructor, and monitor pass rates and participant satisfaction to uphold course excellence and market reputation.

• Conduct Training Needs Analysis (TNA) and evaluate training effectiveness including planning, data collection, stakeholder engagement, and outcome analysis, using data-driven insights to align learning strategies with organizational goals

• Familiar with the Learning Management System (LMS) while driving departmental automation through digital tools to streamline training administration and enhance operational efficiency

• Produce multi-media training materials including video editing, presentation design, and digital learning content. Plan and implement training program promotions to maximize reach and learner engagement

• Support any projects as assigned by the department head

Requirements

• University degree holder with 5 years or more of experience in training and development; experience in frontline operations or retail/service industry training is preferred
• Possess strong capabilities in Training Needs Analysis (TNA), course design, materials development and delivery, with strong data analytics skills to leverage evaluation outcomes for ongoing strategic improvement
• Proficient in computer operations, AI tools, design software (e.g., Canva, Adobe, CapCut), and Microsoft Office, with the ability to type in Chinese
• Proactive, detail-oriented, with excellent communication skills and a continuous improvement mindset
  Demonstrate strong project management and stakeholder collaboration skills, with the ability to coordinate cross-functional resources to ensure timely and high-quality delivery of training initiatives.
• Strong command of Cantonese, English, and Putonghua, both written and spoken

Interest parties please send your updated CV with current and expected salary by clicking “APPLY NOW” or go to our Company website at http://midland.com.hk. We are an Equal Opportunity Employer. All personal data will be collected for recruitment purpose only and treated strictly confidential.