SENIOR OPERATION ASSISTANT

Responsibilities:

·  Prepare and issue daily documentation for sales and rental transactions.

·   Arrange machinery for rental, delivery, collection and return.

·   Prepare sales and rental quotations.

·   Issue and maintain rental agreements and delivery order for customer.

·   Handle customer complaints and coordinate with sales and operation departments for resolution.

·  Coordinate closely with Sales personnel regarding customer requirements, quotations and arrangements.

·  Liaise with drivers, mechanics, warehouse and other departments to ensure smooth daily operations.

·  Monitor and follow up on rental, delivery, collection and service arrangements.

·  Maintain proper operational documents, records and reports.

·  ⁠Communicate relevant operational updates to the Operations Manager/Supervisor.

·  Perform other duties assigned by Management.

Required Skills:

·  Strong knowledge of machinery operation, preventive maintenance, troubleshooting and basic technical.

·  Able to manage multiple operational tasks and meet deadlines.

·  Willing to travel to customer sites and work outdoors when required.

·  Good problem-solving skills and able to work independently or as part of a team.

·  Safety-conscious, responsible and physically fit for field work.

Educational background:

·  Diploma or Degree in Business Administration, Operations Management, Engineering, Logistics, or a

related field.

·  Minimum 3–5 years of relevant experience in operations, preferably in the machinery, industrial equipment,

construction or rental industry.

·  Candidates with strong relevant operational experience may be considered even without a degree.

·  Proficiency in Microsoft Office, particularly Excel, is required.

·  Good command of English and Bahasa Malaysia.