Senior Operation Executive

Senior Operations Executive – Study Abroad

Company: Matglober Careers Pvt. Ltd.
Industry: Study Abroad / Overseas Education
Job Type: Full-time
Location: [Calicut

About the Role

Matglober Careers Pvt. Ltd. is looking for an experienced and detail-oriented Senior Operations Executive – Study Abroad to manage and coordinate the student application and operational processes. The ideal candidate should have hands-on experience in study-abroad application processing, documentation, university coordination, and application tracking.

Key Responsibilities

• Manage and monitor the complete student application process from document collection to submission and follow-up.
• Verify student documents and ensure applications are complete and accurate before submission.
• Process applications to universities and institutions according to their respective requirements and deadlines.
• Coordinate with universities, institutions, and internal teams regarding application status, missing documents, offers, and other requirements.
• Track application progress, offer letters, pending documents, and important deadlines.
• Maintain accurate and updated records of student applications and their status.
• Handle application-related queries and provide timely updates to students and internal teams.
• Coordinate with counsellors and other departments to ensure smooth movement of student files.
• Identify errors or missing information in applications and ensure timely correction.
• Follow up regularly with universities and institutions until the required outcome is received.
• Maintain proper documentation and ensure organized record keeping.
• Prepare regular reports on application status, pending cases, offers, and other operational activities.
• Support the team in meeting application-processing timelines and operational targets.
• Guide junior team members on application procedures and documentation, when required.

Requirements

• 3+ years of relevant experience in Study Abroad / Overseas Education Operations or Application Processing.
• Hands-on experience in processing international student applications.
• Good knowledge of university application procedures and documentation requirements.
• Experience handling application portals and coordinating with universities/institutions.
• Strong attention to detail and accuracy.
• Good communication and follow-up skills.
• Ability to manage multiple applications and deadlines simultaneously.
• Strong organizational and problem-solving skills.
• Ability to work independently and coordinate effectively with different teams.
• Candidates with experience in Study Abroad / Overseas Education Consultancies will be preferred.

Preferred Experience

Experience handling applications for destinations such as UK, Canada, Australia, Ireland, USA, New Zealand, or European countries will be an advantage.

Key Skills

Study Abroad Operations | Application Processing | Document Verification | University Coordination | Application Tracking | Student File Management | Follow-ups | Reporting | Team Coordination | MS Office

What We Offer

• Competitive salary based on experience and skills
• Performance-based incentives
• Professional growth opportunities
• Collaborative work environment
• Opportunity to develop a career in the international education industry

Interested candidates with relevant Study Abroad Operations/Application Processing experience are encouraged to apply.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Experience:

• Application support: 3 years (Preferred)

Work Location: In person