Senior Operations Account Executive

About Aimotion

Aimotion Tech is building AI-powered solutions for the automotive industry. As we expand into the Australian market, we are focused on creating products that solve real problems for automotive brands, OEMs, dealerships and their customers.

About the Role

We are looking for an experienced and hands-on Senior role to support our growing automotive dealer network in Australia. You will act as a key point of contact for dealer partners and take ownership of day-to-day dealer operations, relationship management, onboarding, campaign coordination, lead performance and operational problem-solving.

Dealer & Account Management

• Manage day-to-day relationships with assigned dealer partners.
• Build strong working relationships with dealership owners, managers and sales teams.
• Conduct regular dealer visits to understand business needs, review performance and identify improvement opportunities.
• Support new dealer onboarding and ongoing account operations.
• Identify potential dealer opportunities and support business development activities where required.

Dealer Operations

• Take ownership of day-to-day operational activities across assigned dealer accounts.
• Coordinate social media and advertising account setup, verification, access and authorisation.
• Troubleshoot operational issues relating to dealer accounts, platforms, campaigns and content delivery.
• Coordinate between dealer partners and internal teams to ensure issues are resolved efficiently.

Content, Campaign & Lead Performance

• Coordinate on-site vehicle content collection and ongoing content delivery.
• Support content execution across Facebook, Instagram, TikTok and other relevant platforms.
• Support the setup and execution of dealer paid-media campaigns.
• Monitor campaign and lead-generation performance, including leads, CPL, CPS, appointments and other relevant conversion indicators.
• Work with dealers to improve lead follow-up and campaign outcomes.

Reporting & Performance Improvement

• Maintain accurate dealer operational and performance records.
• Prepare regular performance updates covering content, campaigns, leads and dealer activities.
• Analyse operational data and dealer feedback to identify issues and improvement opportunities.
• Recommend actions to improve dealer performance and operational efficiency.

Product & Market Feedback

• Gather dealer and customer feedback to identify local market requirements and operational pain points.
• Support testing and localisation of relevant dealer-facing and AI-assisted product features.
• Work with regional product and operations teams to communicate feedback and follow through on improvements.

About You

• 4+ years of experience in account management, dealer operations, automotive operations, digital marketing, customer success or a related field.
• Strong stakeholder management and communication skills.
• Able to independently manage multiple dealer accounts and priorities.
• Comfortable working directly with dealership owners, managers and sales teams.
• Familiar with social media, digital advertising and lead-generation activities.
• Data-driven and comfortable interpreting campaign and operational performance.
• Hands-on, adaptable and comfortable working in a fast-moving, growing business.
• Willing to travel regularly to dealer locations and interstate where required.
• Regular travel to dealer locations required
• Full Australian working rights.
• Valid Australian driver's licence.
• Mandarin communication skills would be advantageous for collaboration with regional teams.

Why Join Aimotion?

• Join a fast-growing AI technology startup transforming the automotive industry.
• Build hands-on experience working with dealership operations and innovative AI products.
• Collaborate with global teams across Australia, Singapore, Malaysia and China.
• Grow your career in a supportive, collaborative and fast-paced environment.

Pay: $80,000.00 – $95,000.00 per year

Benefits:

• Work from home

Work Location: Hybrid remote in Sydney NSW 2000