Senior Operations

Job Title: Operations - CGM / Diagnostics

Company: Sugar.Fit

Location: HSR Layout, Bangalore

Experience: 3 - 7 Years

Working Days: 6 Days (1 Week Off)

Budget: upto 5 LPA

Role Overview

We are looking for an Operations Associate who can manage day-to-day operations, communicate with users, and ensure everything runs smoothly. Should able to handle a team if required. This role requires good communication, problem-solving skills, and the ability to handle multiple tasks.

Key Responsibilities (KRAs & KPIs)

• Communicate with users and solve their queries on time.
• Handle issues and escalations quickly and effectively.
• Work with internal teams to fix operational problems.
• Support daily clinical and operational tasks.
• Improve processes to make work faster and smoother.
• Ensure a good experience for users.

Key Requirements

• 3 - 6 years of experience in operations or similar role
• Good communication and coordination skills
• Ability to manage multiple tasks and handle team
• Comfortable working in a fast-paced environment
• Problem-solving mindset with attention to detail