Senior Operations Coordinator (Chinese Speaking)

About the role

We are looking for an energetic and hands-on Senior Operations Coordinator (Chinese Speaking) who can communicate effectively with China HQ, organize work, coordinate across functions, and drive tasks through to completion as we expand our restaurant business in Bangkok. This role works closely with management, Restaurant Managers, and the Coordinator to ensure branch operations, new openings, and business support functions move forward effectively.

Key responsibilities

• Manage and coordinate operations across multiple functions and restaurant branches, including business support activities.
• Coordinate with China HQ on operational requirements, new branch openings, training, purchasing/equipment, and ongoing business matters.
• Lead and follow up new branch openings, coordinating with malls, contractors, China HQ, suppliers, and restaurant teams.
• Manage purchasing activities including supplier sourcing, quotations, ordering, delivery schedules, and cost control.
• Coordinate with freight forwarders and China HQ on import shipments, transportation schedules, deliveries, and related logistics matters.
• Coordinate finance/accounting matters, budgets, expenses, payroll information, and administrative requirements.
• Coordinate HR matters including recruitment, onboarding, and employee administration.
• Monitor branch performance together with Restaurant Managers, including Sales, Food Cost, Labor Cost, Inventory, Waste, and P&L/KPIs.
• Identify operational issues, propose practical solutions, and follow up on action plans until completion.
• Maintain priorities, timelines, trackers, and management updates.
• Delegate and follow up routine coordination and administrative work with the Coordinator.
• Handle general operational matters independently and report important issues requiring management decisions or approval.

About you

• Bachelor's degree.
• 5+ years of relevant experience in Business Operations, Operations Management, or related roles, including at least 2 years in a Manager, Supervisor, Team Lead, or other role involving team supervision or leadership.
• Experience in restaurant, F&B, or hospitality businesses with multiple locations is strongly preferred.
• Experience in Business Operations, Project Coordination, Administration, or New Branch/Store Opening.
• Good understanding of Cost Control, Budget, P&L, and Business KPIs.
• Strong organizational, prioritization, problem-solving, and follow-through skills.
• Able to coordinate multiple departments and suppliers simultaneously.
• Good Chinese communication skills are required. HSK 5+ is an advantage.
• Basic English communication skills.
• Good Excel / Google Sheets skills; experience with project management tools is an advantage.
• Participate in training in Beijing, China.

Working Conditions

· Bangkok-based, with a mix of office work, work from home, and branch visits depending on business needs.

· Flexibility is required during new branch openings, important operational periods, and urgent situations.

Ideal Candidate

Understand the objective → organize the work → follow up → solve problems → close the task → report clearly.

This role is suitable for someone who enjoys broad responsibilities and can take ownership of work from start to completion.

How to Apply

Please send your CV to [email protected].