Senior Operations Executive

Senior Operations Executive Operations & Facilities

Experience: 3 to 5 Years

Location: Hyderabad

Department: Operations & Facilities

Job Summary

Palni is looking for a Senior Operations Executive Operations & Facilities to manage day-to-day workplace operations, facilities, vendors, maintenance, administration, and workplace projects. The role will ensure a safe, efficient, well-maintained, and employee-friendly workplace while coordinating with internal teams, vendors, and building management.

Roles & Responsibilities

• Manage day-to-day office operations and facilities including housekeeping, security, pantry, maintenance, workplace services, and employee requirements.
• Coordinate MEP and facility infrastructure including HVAC, electrical, plumbing, DG, UPS, fire & safety, access control, lifts, and other building systems.
• Monitor BMS (Building Management System) and coordinate with building management/vendors for HVAC and other facility-related issues.
• Manage preventive and corrective maintenance, breakdowns, AMC schedules, service requests, and timely closure of issues.
• Manage vendors and service providers, including quotations, SLA/service quality, performance, negotiations, renewals, and invoice verification.
• Handle procurement, inventory, office supplies, consumables, furniture, and operational assets with proper records and cost control.
• Coordinate with HR, IT, Finance, Management, building management, contractors, and external vendors for workplace requirements.
• Support new office setup, relocation, expansion, renovation, seating changes, and facility improvement projects, including tracking timelines and snags.
• Conduct regular facility inspections and ensure workplace hygiene, safety, security, and operational standards are maintained.
• Maintain MIS, trackers, checklists, maintenance records, vendor documents, AMC details, inventory, and operational reports.
• Support fire & safety requirements, emergency preparedness, statutory/compliance activities, and safety drills.
• Identify opportunities for cost optimization, process improvement, and better workplace experience.
• Take ownership of operational issues and ensure timely resolution, follow-up, and escalation where required.

Requirements

• Bachelor's degree in any discipline.
• 35 years of experience in Operations, Facilities, Workplace Management, or Administration.
• Hands-on experience in facility management, vendor management, maintenance, procurement, and office administration.
• Good knowledge of MEP systems, HVAC, electrical, plumbing, DG/UPS, fire & safety, and building infrastructure.
• Working knowledge of BMS and facility/building management systems.
• Good communication, coordination, negotiation, problem-solving, and follow-up skills.
• Ability to manage multiple priorities and work independently.
• Good knowledge of MS Office, especially Excel, and operational reporting.

Preferred Skills

• Experience in a corporate / IT office environment or large/multi-floor workplace.
• Knowledge of MEP, BMS, HVAC, preventive maintenance, AMC/SLA management, and building operations.
• Experience in office setup, relocation, expansion, renovation, or workplace projects.
• Strong vendor management, cost-control, documentation, and stakeholder-management skills.