Senior Operations Executive (Freight Forwarding)

About the role

This role involves coordinating all shipment operations with overseas offices and local contractors, ensuring customers and all parties are promptly informed on shipment progress including collection, shipping date, and arrival date. You will process and prepare shipments within the system while ensuring declared permits comply with Singapore Customs regulations, and maintain familiarity with regulations for various Singapore Authorities such as SFA, NParks, HSA, and NEA.

Key responsibilities

• Co-ordinate all shipment operations with overseas offices and local contractors
• Keep customers and all parties promptly informed on shipment progress (collection, shipping date, arrival date, etc.)
• Process and prepare shipments within the system and ensure declared permits comply with Singapore Customs regulations
• Maintain familiarity with regulations for various Singapore Authorities (eg: SFA, NParks, HSA, NEA etc)
• Data entry of shipment details, invoices, etc. into the in-house operations system
• Lead a team of 6-8 juniors
• Report to Operations Manager

About you

• Must hold at least a Diploma in Logistics & Supply Chain Management or related field

• Minimum 3 – 5 years of working experience in an International Freight Forwarding Company

• Proficient in MS Office

• Knowledgeable in Import and Export procedures for Air & Sea freight

• Knowledge of Tradenet and Sysfreight is an added advantage

• Pro-active

• Ability to motivate & manage a dynamic service-oriented team with leadership skills

• Ability to multi-task in a fast-paced environment

• Customer-oriented and problem solving

• Good written and spoken English

• Independent worker, able to make rational decisions and provide guidance to juniors

• Able to lead a team of 6-8 juniors

Benefits:

·       Working Hours:

                        Monday to Friday: 8.30am to 5.30pm

·       Attractive Remuneration Package (Basic, AWS, Variable Bonus, Performance Bonus)

·       Career Advancement

·       Training Opportunities

·       Medical and Insurance Coverage

·       Dental benefit

·       Company Events