SENIOR OPERATIONS MANAGER

About the role

Seeking an experienced Senior Operations Manager to lead and oversee our operations in Ulu Tiram, Johor. This is a full-time position that plays a critical role in ensuring the efficient, safe and profitable operation of our manufacturing and logistics facilities. As Senior Operations Manager, you will be responsible for managing daily operations, optimizing processes, output, ensuring compliance with industry standards, and driving continuous improvement initiatives across the organization. This role offers the opportunity to make a significant strategic impact on our operational performance and contribute to the company's growth objectives.

Work Location : Taman Perindustrian Gemilang Ulu Tiram, Johor

Key Responsibilities

Manufacturing & Operations Leadership

• Lead and manage all manufacturing operations to achieve production, quality, and delivery targets.
• Oversee Production, CNC Machining, Engineering, Maintenance, Quality Assurance, Planning, Warehouse, Purchasing, and Logistics departments.
• Ensure efficient utilization of manpower, machinery, materials, and production resources.
• Drive operational excellence across all manufacturing processes.

CNC Machining & Production Management

• Possess strong knowledge of CNC Milling, CNC Turning, Precision Machining, Metal Fabrication, and Manufacturing Processes.
• Monitor machine utilization, production efficiency, cycle time, setup time, and overall equipment effectiveness (OEE).
• Ensure optimum scheduling and production planning to maximize machine capacity.
• Work closely with engineering and production teams to improve machining processes and productivity.
• Support troubleshooting of complex manufacturing and machining challenges.

Continuous Improvement

• Lead Lean Manufacturing, Kaizen, 5S,ISO standards and Continuous Improvement initiatives.
• Identify opportunities for productivity improvement, waste reduction, and cost savings.
• Analyze production data and implement process improvements to enhance operational performance.
• Drive automation and manufacturing technology improvements where applicable.

Leadership & Team Management

• Lead, coach, and develop department managers, supervisors, and team leaders.
• Manage and motivate a workforce of below 100 employees.
• Establish clear KPIs and performance objectives across departments.
• Foster a culture of accountability, teamwork, discipline, and continuous learning.

Quality Management & Customer Satisfaction

• Ensure compliance ISO standards with quality standards and customer specifications.
• Lead quality improvement initiatives and corrective action programs.
• Support customer audits, supplier audits, and quality system requirements.
• Work closely with customers to address operational and delivery requirements.

Strategic Planning & Business Growth

• Develop operational strategies aligned with company objectives.
• Participate in budgeting, forecasting, capacity planning, and business expansion initiatives.
• Monitor operational costs and implement effective cost-control measures.
• Support new project implementation and production ramp-up activities.

Safety & Compliance

• Ensure compliance with all safety, environmental, and statutory requirements.
• Promote a safe working environment and strong safety culture throughout the organization.

What we're looking for

• Bachelor’s degree in Business Administration, Engineering, Manufacturing, or related discipline
  (MBA or equivalent management qualification is an advantage)
• Minimum 5 years of operations management experience within the CNC, precision graphite, and refractory metal solutions manufacturing industries, with proven knowledge of industry processes and practices
• Proven track record of successfully managing large-scale operations and leading teams.
• Strong knowledge of lean manufacturing, Six Sigma or other continuous improvement methodologies
• Excellent understanding of health, safety and environmental (HSE) regulations and best practices
• Demonstrated ability to develop and implement operational strategies that drive efficiency and profitability
• Strong analytical and problem-solving skills with the ability to make data-driven decisions
• Proficiency in operations management software and ERP systems
• Proficiency in English, Mandarin (both spoken and written) and Bahasa Melayu, effectively communicate with Mandarin-speaking customers, clients, and business partners as part of the role's daily responsibilities.
• Open to candidates who meet the requirements and are willing to relocate to Ulu Tiram, Johor.

What we offer

• Competitive salary package based on experience and qualifications
• Performance-based bonuses and rewards
• Comprehensive health and medical insurance coverage
• Professional training and development opportunities
• Positive working environment focused on safety, innovation, and continuous improvement.
• Career growth and progression opportunities within a growing organization

About us

GME Carbon Sdn. Bhd. is a Malaysian company specialising in the manufacturing of carbon and graphite products for various industrial applications. Since 2002, we have been committed to delivering high-quality solutions that support industries such as electrical, semiconductor, mechanical, and manufacturing, with strong technical expertise and a focus on continuous improvement, we provide reliable and customized products to meet our customers’ needs. At GME Carbon, we believe in innovation, teamwork, and developing our people to grow together with the company.

Apply now

To apply for this exciting opportunity, please submit your CV, cover letter and references. We look forward to hearing from you and learning more about how you can contribute to our team.