Senior Operations Manager

About the role

As the Operations Manager / Senior Operations Manager for Ropedia's Singapore office, you will play a central role in supporting the company's local operations. You will be responsible for internal operational processes, cross-functional projects, procurement and vendor coordination, contract and payment workflows, operational data, and internal systems, while continuously driving improvements in operational efficiency.

Key responsibilities

• Review, establish, and continuously improve the company's internal operational processes, including SOPs, approval workflows, project-tracking mechanisms, operational trackers, and related management policies
• Coordinate and drive key internal operational projects in collaboration with the engineering, product, data, hardware, finance, HR, and business teams
• Coordinate with the business, procurement, finance, and other relevant teams to facilitate contract review, execution, filing, and payment processes
• Establish and maintain trackers and records for projects, procurement, vendors, costs, and other operational data
• Assist in preparing operational budgets and continuously monitor actual expenditure
• Drive the implementation and continuous improvement of approval, project management, finance, and other internal operational systems, coordinating with relevant teams to resolve issues arising during their use
• Manage or coordinate procurement and vendor management activities, including facilitating procurement processes, communicating with vendors, and following up on quotations and deliveries

About you

• 5–8 years of experience in operations, project operations, project management, operations management, or a related role
• Bachelor's degree or above, preferably in Business Administration, Engineering Management, Information Management, Supply Chain Management, or another relevant discipline
• Strong project execution and process management capabilities, with the ability to continuously track project progress, drive issue resolution, and ensure successful delivery and closure
• Ability to communicate effectively with diverse stakeholders, including engineering, product, data, hardware, finance, HR, business teams, and external vendors; coordinate resources; and drive the successful execution of cross-functional initiatives
• Strong data organisation and analytical capabilities, with the ability to identify issues by examining operational data such as project progress, costs, and delivery status, and to propose practical improvements
• Proficiency in Microsoft Office, Feishu/Lark, and other workplace collaboration or project management tools
• Strong execution skills and sense of responsibility; meticulous, organised, proactive, solution-oriented, and results-driven; and able to thrive in a fast-paced start-up environment while managing multiple priorities simultaneously
• Must already have the legal right to work in Singapore, such as Singapore citizenship or permanent residency

About us

Ropedia is a Singapore-based, early-stage AI startup focused on building data and technology infrastructure for next-generation intelligent systems. Our core team brings together expertise from Tsinghua, Meta, Google, and UC Berkeley, and we have been recognized by top-tier VC funds and angel investors from leading technology companies. Our team is currently distributed across Singapore, China, Malaysia, and the United States, with approximately 60 full-time employees and interns, and we continue to grow rapidly.