Senior Operations Manager (Surat)

Senior Operations Manager – Restaurants

Experience: 5- 7+ years | Industry: Restaurant / Hospitality

We are a 25-year-old established restaurant company operating across Fast Food, Casual Dining & Fine Dining, and are looking for an experienced Senior Operations Manager to lead our existing outlets and upcoming expansion.

Key Responsibilities

• Lead day-to-day operations across multiple restaurant outlets.
• Take complete responsibility for new outlet openings, from pre-opening to launch and stabilization.
• Plan manpower and lead recruitment of managers, chefs, service and support staff.
• Build, train and manage high-performing restaurant teams.
• Ensure excellent food quality, service, hygiene and customer experience.
• Implement and maintain SOPs, operational standards and training programs.
• Monitor sales, food cost, labour cost, wastage and profitability.
• Conduct regular outlet visits, audits and performance reviews.
• Coordinate with HR, procurement, finance, marketing and project teams for smooth operations.
• Identify operational issues and implement practical solutions.

Candidate Profile

• 5 to 7+ years of relevant restaurant operations experience.
• Proven experience in multi-outlet operations and new restaurant openings.
• Strong recruitment, team-building and leadership skills.
• Experience with restaurant P&L, cost control and operational KPIs.
• Hands-on, energetic and willing to travel between outlets.
• Experience across QSR, casual dining or fine dining is preferred.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Food provided

Work Location: In person