Senior Organization Development Specialist

Key Responsibilities:

• Develop and maintain organizational charts using Microsoft Visio.
• Prepare process maps, workflows, and cross-functional flowcharts using Microsoft Visio.
• Review organizational structures and process documentation to ensure alignment with approved operating models.
• Prepare and maintain process change request forms, including the rationale, impact, approvals, and implementation requirements.
• Maintain accurate records of approved organizational and process changes.
• Draft, review, and update Standard Operating Procedures (SOPs), process manuals, and related documentation.
• Prepare and update job descriptions in coordination with department heads and relevant stakeholders.
• Ensure job descriptions clearly define job purpose, responsibilities, qualifications, competencies, and reporting relationships.
• Maintain controlled libraries of organizational charts, SOPs, processes, and job descriptions.
• Support the administration and monitoring of performance goals and employee evaluations.
• Review performance data for completeness, consistency, and timely submission.
• Monitor performance-management timelines and follow up with departments on outstanding actions.
• Prepare performance reports and identify trends, gaps, and areas requiring management attention.
• Support the administration of internal surveys, including employee engagement, satisfaction, organizational effectiveness, and other targeted surveys.
• Coordinate survey communication, participation tracking, data collection, and confidentiality requirements.
• Analyze survey findings and prepare reports, presentations, and actionable recommendations.
• Monitor the implementation of agreed actions arising from survey results.
• Collect, validate, analyze, and interpret organizational and workforce data.
• Develop management reports, dashboards, and presentations using Microsoft Excel, PowerPoint, and Power BI.
• Translate complex data into clear insights and recommendations for management decision-making.
• Monitor organizational-development KPIs and highlight trends, risks, and deviations.
• Support the administration and implementation of knowledge-management initiatives.
• Assist in capturing, documenting, organizing, and sharing critical organizational knowledge and lessons learned.
• Support the development of knowledge repositories, templates, and knowledge-sharing practices.
• Monitor corrective action plans and developmental interventions in coordination with relevant stakeholders.
• Track action owners, target dates, implementation progress, and closure evidence.
• Escalate delays and prepare status reports on outstanding corrective and developmental actions.
• Contribute to continuous-improvement and organizational-effectiveness initiatives.

Minimum Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Industrial Engineering, Management, or a related discipline.
• Professional certification in organizational development, HR, performance management, process improvement, or Power BI is an advantage.
• Minimum 5 years of relevant experience in organizational development, organization design, performance management, process documentation, or a related HR function.
• Experience within a large organization, engineering consultancy, project-based business, or professional-services environment is preferred.
• Demonstrated experience preparing organizational charts, process maps, SOPs, job descriptions, and management dashboards.