• Remote - Americas
• Sales

About the role

About you

Moving at our pace brings a lot of change, complexity, and ambiguity — and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in the face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Use AI as a reflex, not an afterthought — as a thought partner, researcher, and force multiplier in your day-to-day work
• Work digital-first for your daily work

About the role

The PSE team's mission is to raise the technical ceiling of what Shopify's partner network is capable of building — by working hands-on with agency partners as dedicated technical strategists, bridging the field and Shopify's product teams, and scaling expertise across the ecosystem through education and community.

As a PSE, you work directly with our highest-potential agency and technology partners, giving them the technical depth, platform knowledge, and architectural thinking to deliver complex, high-stakes implementations at the highest level. This isn't a support role. You think in systems, work cross-functionally, and translate technical complexity into clear, actionable direction.

You'll get to do things like:

• Act as a technical Shopify expert for partners implementing the platform or integrating Shopify into an existing commerce technology stack
• Deliver tailored technical training, onboarding, and consultations to selected partners
• Run scalable programs (office hours, webinars, lunch and learns) that elevate technical knowledge across the broader partner network
• Synthesize partner feedback and surface recurring technical pain points to Shopify's product and R&D teams — you're the voice of the partner ecosystem internally
• Develop and maintain enablement resources: technical guides, best practices, and implementation playbooks
• Speak at and attend events to represent Shopify to current and prospective partners
• Mentor and coach other partner-facing teams at Shopify on technical aspects of the platform
• Align with product and R&D on Shopify's roadmap and share partner feedback on released features

Qualifications

• Experience in ecommerce, digital agencies, solutions engineering, implementation consulting, or a similar technical pre/post-sales role
• Experience in the enterprise space where governance, stakeholder management, and change management matter as much as the technical build
• Deep and wide expertise of the Shopify platform and its application ecosystem and integrations
• Strong API knowledge (REST and GraphQL) for enterprise integrations
• Experience working with highly technical and executive-level audiences and managing cross-functional stakeholders
• Ability to gather, infer, and interpret complex business requirements and translate them into technical solutions
• Solid understanding of cloud-based technologies and SaaS fundamentals
• Strong communication skills — you can explain complex technical concepts clearly to both technical and non-technical audiences
• Reflexive AI usage — you already use AI daily as a thought partner, researcher, and productivity multiplier, and you're always learning to use it better
• Comfortable with ambiguity and able to prioritize competing demands without losing quality
• A great video presence with confidence operating at an executive level
• Up to 25% travel annually may be required for this role.

Bonus experience

On top of the core qualifications, these would make you an even stronger fit:

• Experience building or scaling a partner enablement program
• Hands-on experience with Shopify app design or theme development
• Familiarity with headless or composable commerce architectures
• Background in B2B, ERP integrations, or omnichannel commerce
• Familiarity with version control systems (e.g., GitHub)
• Prior experience in a partnerships or commercial org at a SaaS company

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

Shopifyhttps://www.shopify.com

We hire people, not resumes. If you think you’re right for the role, apply now.