Senior Payroll Clerk

Band 5

Main area

Payroll

Grade

Band 5

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

396-8210601-DE-DK

Site

Kingston and Richmond NHS Foundation Trust

Town

Kingston upon Thames

Salary

£36,943 - £44,900 pa pr incl HCAS (outer)

Salary period

Yearly

Closing

16/08/2026 23:59

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

• Compassionate: We provide care with kindness, understanding, and empathy for all.
• Inclusive: We embrace diversity and respect the unique contributions of every individual.
• Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
• Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

Job overview

• Responsible for the management and delivery of a section of the monthly payroll.

• Responsible for the daily management of a section of the Payroll ensuring a timely and quality service for the monthly payroll.

• Ensures that the payroll information is processed in accordance with payroll procedures, the Trust’s policies and statutory regulations.

• To deputise for the Payroll Team Leader as appropriate, assisting with day-to-day management of the entire payroll team.

• To assist with the induction and training of new and current payroll staff, with the emphasis of completing work within the financial timescales and legal requirements.

Main duties of the job

• Production of a section of the monthly payroll within strict quality guidelines.

• Analyses, investigates, and resolves queries on weekly reports and amends as appropriate from a range of options.

• Discusses payroll queries with staff, Managers, Human Resources staff which are often complex, including reasons for delays in payment and other sensitive issues.

• Discusses payroll issues that may be contentious, deals with performance, coaching, training, and other issues relating to payroll clerks.

• Initiates a section of the monthly payroll pay run for auditing purposes and ensures amendments are corrected prior to the final pay run.

• Responsible for inputting of monthly Payroll section, ensuring data is accurately and efficiently entered.

• Makes recommendations for changes to working practices and procedures within own area, which also have an impact in other areas.

• Ensures compliance with the rules of the NHS Pensions Agency in deducting appropriate sums from payroll payments. To manage pension rebates/extra payment instructions as required.

• To input and complete documentation for allowances and deductions in accordance with Trust/Agenda for Change terms and conditions.

• To calculate payments due under Occupational Sickness, Statutory Sickness and Maternity Pay Schemes.

• Verifies income tax entries.

Working for our organisation

Kingston Hospital NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated “Outstanding” for overall quality and leadership by the national Care Quality Commission regulator.

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Detailed job description and main responsibilities

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

Person specification

Essential

Essential criteria

• Experience of ESR payroll system
• Data Protection Act

Essential

Essential criteria

• AAT Member or equivalent knowledge
• Minimum 3 years NHS payroll experience as a Payroll Clerk
• Excellent numerical skills
• Good written skills
• Judgemental skills
• Good communicator
• Knowledge of SMP, Tax, NI etc.
• Data Protection Act
• Team Player

We support the NHS Flex for the Future pledge

We welcome conversations about flexible working from day one, including options such as adjusted hours, compressed hours and other arrangements. If flexibility matters to you, please talk to us - we’ll be happy to explore what’s possible for the role and the service.

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E: [email protected]

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Further details / informal visits contact

Name

Laura Osmond

Job title

Head of Payroll and Pension Services

Email address

[email protected]

Telephone number

07341889990