Senior People Operations Generalist

Who you are

• 4–6 years of HR/People Ops experience, ideally including time in a mature, multi-country organization
• Experience running compliance like a program: building, maintaining, and improving processes over time, not just administering them
• Strong, hands-on knowledge of employment law and compliance in at least one region outside the US — EMEA and/or JAPAC experience preferred, given the time zone value it brings
• Working knowledge of GDPR and HR data protection requirements
• Experience with HRIS/payroll platforms such as Workday, Deel, or Remote
• A track record of working independently across a global, distributed team, with good instincts about when to escalate and when to just handle it
• A strategic mindset with a strong inclination for program and project management
• Excellent written communication, given the async nature of working across time zones
• Comfort being the go-to point of contact for a region during your hours, and the confidence to represent the function externally

What the job involves

• We're hiring a Senior People Operations Generalist to join our global People Operations team.
• You'll support our entire global population — onboarding, compliance, day-to-day HR questions — in true partnership with the rest of the team, with work divided by focus area rather than by region.
• You'll also take on our global compliance programs almost like a program manager: building them, maintaining them, and continuously improving how they run as we scale into new countries
• Based in Ireland or the UK, your experience and time zone will naturally make you the go-to person for EMEA and JAPAC coverage — making calls in real time while the rest of the team is offline.
• You'll report to our Senior Manager, People Operations and join a broader team of People Operations Generalists and Coordinators.
• This is a senior generalist role for someone who wants real ownership of a global function, with the backing of a larger team behind them
• Support the end-to-end employee lifecycle for our global population: onboarding, changes, leaves, exits, and everything in between, as part of a global team with work divided by function and program rather than region alone
• Own our global compliance programs like a program manager: build new processes, maintain and improve existing ones (right-to-work, statutory leave, GDPR/data protection, and more), and drive ongoing efficiency as we add countries
• Serve as the primary point of contact for employees, managers, and external partners (brokers, EOR providers, government agencies) during EMEA/JAPAC hours, given your time zone and regional expertise
• Partner with global payroll and EOR platforms (Deel, Remote, or similar) to manage country-specific new hire and offboarding requirements worldwide
• Build and maintain SOPs so global processes are documented and don't depend on tribal knowledge
• Represent the broader People Ops team on EMEA/JAPAC matters, using good judgment about what needs to wait for US hours and what doesn't
• Partner cross-functionally with People Systems, Legal, IT, Payroll, and Workplace teams based in the US