Senior Platform Reliability Engineer

About the role

As a Senior Platform Reliability Engineer, you will play a key role in maintaining the stability, reliability, and efficiency of the organization's internal container platform and its supporting infrastructure. You will participate in a 24/7 on-call rotation, promptly addressing alerts from the global monitoring team and resolving production incidents to maintain platform and application uptime.

Key responsibilities

• Maintain stability, reliability, and efficiency of the organization's internal container platform and supporting infrastructure
• Respond to platform and application outages and perform monitoring
• Proactively identify and resolve reliability issues, analyse product dependencies, and pinpoint performance bottlenecks
• Implement optimization strategies to enhance platform availability and cost efficiency
• Participate in 24/7 on-call rotation, addressing alerts and resolving production incidents
• Review team workflows to identify manual processes and implement automation solutions
• Deploy product updates to keep the platform vulnerability-free
• Work with open-source technologies, CI/CD, SCM tools, and source control such as Bitbucket
• Implement organization containers such as Docker and Kubernetes
• Take accountability in considering business and regulatory compliance risks and implement appropriate mitigation steps

About you

• Bachelor's or Master's degree in Computer Science or a related field
• Minimum of 5 to 7 years of overall experience in IT, with at least 3 to 5 years of hands-on experience as a Platform Reliability Engineer or Site Reliability Engineer
• Specific experience managing container orchestration platforms such as Tanzu Application Service, Tanzu Kubernetes Grid Integrated Edition, or other Kubernetes-based platforms
• At least 3 years of experience in automation using tools like Ansible and scripting languages such as Python and Bash
• 3 years of experience in developing and maintaining Helm charts and Helm repositories
• Minimum of 3 years of experience managing NSX-T solutions and integrating them with Tanzu suite products
• One or more of the following certifications: Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS)
• 3–5 years of experience working in high-demand, fast-paced environments
• Strong expertise in platform reliability principles, including scalability, performance optimization, and enterprise platform architecture
• Proficiency in designing monitoring dashboards using Grafana and Dynatrace to track SLOs, SLIs, and SLAs