SENIOR PREP PROGRAM SPECIALIST BILINGUAL

Job Summary The Sr.PrEP Specialist (SPS) is responsible for coordinating and running the PrEP Clinic at WWH. The SPS has an essential role in ensuring that the PrEP Clinic maintains the highest level of customer satisfaction through the coordination and provision of services for clients. SPS will be responsible for seeing clients enrolled in the PrEP Clinic for follow-up, conducting one-on-one PrEP counseling sessions, providing support for medication adherence and risk-reduction, delivering refill prescriptions to clients, and administering injectable PrEP. The position will play an integral role in the CH Department in assuring grant service targets are being met, documentation is correct and up-to-date, and clients are being maintained in treatment, care, and services. Further responsibilities will include other administrative support functions.

Role-Specific Primary Essential Duties:

• Serves as the face of the PrEP Clinic to answer questions about PrEP and general questions about Whitman-Walker Health.
• Picks up PrEP Clinic clients’ prescriptions from our pharmacy daily and keeps hold of those prescriptions until delivery.
• Provides comprehensive one-on-one PrEP education and counseling, on all modalities of PrEP; including comprehensive sexual health educational sessions as part of the PrEP Clinic.
• Conducts HIV/STI testing.
• Draws blood via standing order and processes the labs.
• Administers Injectable cabotegravir for PrEP for PrEP Clinic patients.
• Coordinates efforts with medical providers.
• Documents all work activities according to established standards, collecting data for production in weekly, monthly, and annual reports, and assists with the creation of those reports as necessary.
• Assists with maintenance of testing kits, lab materials, and other physical inventory.
• Performs outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and linkage and referrals of new clients in Whitman-Walker services.
• Coordinate with other WWH departments within the PrEP Patient Care and Insurance Coverage Continuum, to include Patient Health Billing, Client Services and PBIN
• Interact and communicate with patients utilizing digital platforms (such as texting software, softphones) to support PrEP patients stay adherent in their PrEP care
• Support PrEP patients with reminders about their upcoming appointments utilizing software and digital platforms to monitor, track and remind of appointment windows.

Role Specific- Knowledge, Skills, and Talents Required:

• Knowledge of ambulatory healthcare, HIV/STDs, substance abuse, PEP/PrEP.
• Knowledge of the DC community.
• Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients.
• Excellent face-to-face interpersonal skills, with the ability to effectively educate, treat, and counsel clients from diverse educational, social, and economic backgrounds.
• Excellent oral and written communication skills, including the charisma, energy, and enthusiasm to present and facilitate group and individual interventions.
• Well-honed analytical skills, including the ability to understand, interpret, and present data related to the tracking of various Community Health-related events, diseases, and behaviors.
• Developed organizational skills, including the ability to juggle several tasks at once and the capability to consistently reprioritize work as necessary to meet deadlines.

Education and Experience Required:

• Bachelor's Degree or at least four years of direct experience.
• HIV testing and training certification from INSTI preferred; experience providing counseling to people living with HIV preferred.
• Experience working with a broadly diverse population and the ability to work harmoniously with diverse groups of individuals required.
• Completion of phlebotomy training is required.
• Completion of administering injection training is required.