LAND BANK OF THE PHILLIPINES
Senior Problem Manager (IT Service Management)
Skills
15 days ago
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Important information
Contract type:
Permanent
Location:
Mandaluyong City, Metro Manila, Philippines
Work mode:
Hybrid
Published on:
8 October 2026
What they need
Senior Problem Manager (IT Service Management)
Hybrid, 3x onsite every week
Mandaluyong City
Qualifications:
- 7+ years of ITSM, Service Operations, or Problem Management experience.
- 3+ years leading RCA and cross-functional investigations.
- Strong knowledge of ITIL Problem Management and related ITSM practices.
- Experience with ServiceNow and service analytics/reporting.
- Proven ability to drive corrective actions, Known Errors, and continuous improvement initiatives.
- ITIL Foundation certification required.
Pay: Php120,000.00 - Php135,000.00 per month
Work Location: Hybrid remote in Mandaluyong
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