Senior Process Analyst

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Gallagher Center of Excellence is seeking to hire a Senior Analyst - Controls Testing for the Enterprise Risk Management (ERM) vertical. As part of the ERM Controls Testing team, you will be responsible for independently evaluating the design and operating effectiveness of key business controls across Gallagher divisions and functions.

You will support the execution of the GCoE Controls Testing Program by partnering with process owners, risk owners, control owners, and business stakeholders to assess control effectiveness, identify gaps, document testing results, and track remediation activities. The role requires strong analytical, risk management, and stakeholder management skills, along with the ability to evaluate control environments across operational, compliance, financial, and technology- related processes.

You will interact with stakeholders across all GCoE locations wherever its presence is. Exposure to Internal Controls, SOX, Operational Risk Management, Audit, Quality Assurance, Insurance Operations will be a definite advantage.

How you'll make an impact

Responsibilities:

• Execute controls testing activities in accordance with established ERM methodology, testing standards, and annual testing plans.
• Review process documentation, risk assessments, control inventories, SOPs, and supporting evidence to evaluate control design and effectiveness.
• Perform sample testing, inspect evidence, document observations, and maintain complete audit ready work papers.
• Prepare testing reports highlighting effectiveness ratings, deficiencies, root causes, and potential risk implications
• Collaborate with business stakeholders, process owners, and control owners to discuss findings and validate remediation plans.
• Maintain testing schedules, trackers, and dashboards ensuring timely completion of testing engagements and issue follow-up activities.
• Support the development and maintenance of process-specific control libraries, testing procedures, templates, and reporting frameworks.
• Identify opportunities to enhance testing methodologies, improve control coverage, and strengthen the overall control environment through continuous improvement initiatives.

About you

Qualifications:

Minimum Required Degree: Bachelor's Degree in Commerce, Finance, Accounting, Business Administration, Risk Management, Insurance, or related discipline.

Preferred Degree: Master's Degree in Business Administration (MBA), Finance, Risk Management, or related field.

Certificate(s)/Special Training: ISO 31000 Risk Management Training, COSO framework

Internal Controls / SOX Testing Certifications

Experience:

• 3-6 years of experience in Internal Audit, Risk Management, Controls Testing, Compliance Monitoring, Quality Assurance, or Operational Risk.
• Experience performing testing of operational, compliance, financial, or technology controls.

Knowledge, Skills And Ability:

• Strong understanding of risk management and internal control frameworks.
• Knowledge of control testing methodologies and evidence evaluation techniques.
• Ability to assess design effectiveness and operating effectiveness of controls.
• Strong documentation, report writing, and presentation skills.
• Proficiency in Microsoft Excel, PowerPoint, Word, and SharePoint.
• Ability to analyze large datasets and identify trends or control weaknesses.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)