Senior Process Associate

Position (Based in Karnal, Haryana)

1. Process Associate Eligibility: 12 th pass out and Graduate (Pass Out) Freshers and candidates with relevant experience in BPO or any service industry may apply Compensation: 15500 to 17500/- PM Age Criteria  18 to 25 years

Role Summary

The selected candidates will be responsible for monitoring client sites through an AI-enabled automated platform to ensure smooth operations and timely resolution of issues. The role includes system monitoring, client communication, report generation, process compliance, and proactive coordination to maintain high service standards and minimize escalations.

Candidates will receive on-the-job training and continuous learning opportunities to enhance their professional and technical skills.

Key Requirements      Basic computer knowledge and familiarity with MS Office. Smart, active, disciplined, and dedicated individuals.

Strong attention to detail and willingness to learn and grow.

Process-oriented mindset with a focus on quality and customer service.

Ability to work in a fast-paced operational environment.

Shift Requirement Candidates must be willing to work in any shift, including day, evening, night or as per business requirements and company policy.

Preferred Attributes     Positive attitude and professional behavior.

Team player with good interpersonal skills. Ability to follow standard operating procedures (SOPs).

Commitment to delivering high-quality service with minimum supervision.

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person