Senior Process Associate/Process Associate - Hiring For TMS, CDD, KYC

What You Will Do:

• Review and investigate AML Transaction Monitoring alerts at an L2 level.
• Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior.
• Identify red flags and determine whether cases require closure or escalation.
• Prepare strong investigation narratives and SAR-supporting documentation.
• Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators.
• Ensure all investigations are completed accurately, timely, and in line with client procedures.
• Maintain high-quality documentation suitable for audit, compliance, and regulatory review.
• Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment.
• Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders.
• Participate in calibration sessions, process discussions, and knowledge-sharing forums.
• Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses.
• Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations.

What You Will Need:

• 2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations.
• Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews.
• Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification.
• Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation.
• Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns.
• Experience working with customer KYC/CDD/EDD information as part of investigations.
• Ability to review large volumes of transactional data and identify unusual or suspicious patterns.
• Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives.
• Good analytical thinking, attention to detail, and decision-making ability.
• Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment.
• Willingness to work in rotational shifts or client-aligned schedules, if required.

What Would Be Nice To Have:

• Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments.
• Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage
• Familiarity with tools such as Actimize, Oracle Mantas, NICE, Fircosoft, Chainalysis, TRM Labs, Elliptic, LexisNexis, World-Check, or similar compliance platforms.
• Exposure to institutional onboarding, enhanced due diligence, sanctions screening, PEP reviews, adverse media reviews, or high-risk customer reviews.
• Knowledge of regulatory frameworks such as BSA/AML, FATF, OFAC, FinCEN, AML directives, or equivalent jurisdictional guidelines.