Senior Product Designer (Mobile Apps)

• We are looking for an experienced Senior Product Designer to join our team and help shape intuitive, engaging, and customer-centric mobile experiences
• This role is ideal for someone who thrives across both discovery and delivery, partnering closely with Product teams to deeply understand customer problems and translate them into simple, effective, and impactful design solutions
• You will play a key role in designing and optimising customer-facing mobile applications, working collaboratively with Product Managers, Product Owners, developers, and fellow designers to deliver high-quality experiences that balance customer needs, business goals, and technical constraints
• Partner with Product Managers and Product Owners to co-own the discovery process, identifying customer problems, business objectives, and opportunities for improvement
• Conduct and leverage user research, usability testing, journey mapping, problem framing, and insight reviews to inform design decisions
• Translate customer insights, product requirements, and business priorities into clear, simple, and effective design solutions
• Design end-to-end mobile experiences, from initial concepts through to delivery, including user flows, wireframes, prototypes, and high-fidelity designs
• Create intuitive, accessible, and engaging experiences using existing design systems, whilst identifying opportunities for improvement or evolution where required
• Simplify complex customer journeys and optimise existing features in line with customer needs, product goals, and delivery constraints
• Collaborate closely with cross-functional teams, including Product, Engineering, and Design, to shape requirements, align on solutions, and ensure smooth delivery
• Communicate design rationale, customer insights, and recommendations clearly to stakeholders at all levels
• Maintain excellent organisation within Figma, ensuring strong file hygiene, consistent naming conventions, version control, component usage, and up-to-date design assets
• Contribute positively to the wider design community by sharing knowledge, seeking feedback, and helping foster a strong design culture

Benefits

• Health and wellness
• Conferences and talks
• Training and learning opportunities
• Inspiring offices or work from anywhere
• Top technology and other resources
• Community and personal development
• Financial wellbeing
• Flexibility and time off
• Family support and care
• Team meetings and company trips- Strong understanding of the end-to-end product design process across discovery and delivery
• Strong stakeholder management and communication skills
• Experience conducting and applying user research methods, including usability testing and journey mapping
• Demonstrable experience creating user flows, wireframes, prototypes, and high-fidelity designs
• Experience working with established design systems
• Ability to balance customer needs, business priorities, and technical considerations
• Significant experience as a Senior Product Designer, UX/UI Designer, or similar role
• Excellent UI, interaction, and visual design capabilities
• Strong knowledge of accessibility principles and designing for inclusive experiences
• Proven experience designing customer-facing mobile applications
• Highly proficient in Figma with excellent organisational practices
• If you enjoy working in fast-paced environments and designing products that make a meaningful difference to customers, we’d love to hear from you
• You’ll be equally comfortable facilitating discovery sessions, presenting design rationale to senior stakeholders, and partnering with engineers to ensure high-quality implementation
• Experience within travel, banking, fintech, or other complex, customer-centric digital environments
• You will bring curiosity, creativity, and pragmatism to your work, with a strong appreciation for balancing exceptional user experiences with business objectives and delivery realities
• Experience working within agile, cross-functional product teams
• Familiarity with native iOS and Android design patterns and platform guidelines
• We’re seeking a collaborative and customer-focused designer who is passionate about solving real customer problems