Senior Product Engineer (AI Agent Application)

About the Company:
CITIC Telecom International Holdings Limited was established in 1997 in Hong Kong and was listed on The Stock Exchange of Hong Kong Limited on 3 April 2007. It is an Internet-oriented telecommunications enterprise providing comprehensive services. The Company’s services cover international telecommunications services, providing mobile international roaming, international voice, international messaging, international data and international value-added telecommunications services, etc. to global carriers. The Group has established branch organisations in 22 countries and regions with more than 2,500 employees and over 160 PoPs globally.

CITIC Group Corporation, a large multinational conglomerate headquartered in China, is the ultimate holding company of CITIC Telecom.

Responsibilities:

• Installation, testing, launching, and supporting of teleco service platform developed in-house
• Responsible for system monitoring, platform enhancement and capacity planning
• Tier 3 support for engineering and operation team
• Introducing new tools, AI agents to improve efficiency of system test, deployment and maintenance
• Patent, software copy, innovative project initiatives and application

Requirements:

• Degree holder or above in Computer Science, Information Technology, Information Engineering or related disciplines
• Minimum 5 years of relevant experience in telecommunication/information technology industry
• Professional certifications related to Cloud, AI techniques are highly valued
• Additional certifications in telecommunication technologies (5G Core, VoNR, PCF, Charging Systems) are a strong advantage
• Knowledge of Microsoft server applications, MSSQL, Linux, Virtualization Machine, Cloud native environment(Docker, K8s, CI/CD etc.)
• Strong understanding of AI tools/platforms/techniques, e.g. n8n, Dify, Langchain ,Claude Code, MCP, Skills, etc., experience of applying AI Agent in system O&M is preferred
• Good command in both spoken and written English and Chinese (Cantonese & Mandarin)

We Offer:

• 5 days work week
• Discretionary year-end bonus
• Medical & dental insurance
• Training subsidies
• Free meals
• Free shuttle bus service
• Staff discount

We offer competitive salary and benefit package including medical, life and dental insurance, 5-day work, 14 days paid annual leave and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department, CITIC Telecom International Holdings Limited (“CITIC Telecom”) by clicking "Apply Now". Please clearly indicate the applied position and reference number on your application.

All personal data received will be treated strictly confidential and will be used for employment related purpose only.