I
Instacart
Senior Product Manager (AI Control Studio)
Skills
E-commerce WebsitesProduct StrategyProduct ManagementRAIProduct Manager
16 days ago
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Important information
Contract type:
Permanent
Salary:
$184,000 – $233,000 / year
Location:
Remote, OR 97458, USA
Work mode:
Onsite
Published on:
4 October 2026
What they need
- This role sits at the center of one of our most important Enterprise product bets: giving retailers significantly more control over how they differentiate and extend their digital experiences
- The PM will define how retailers move beyond standard configurations to create experiences that feel truly their own, using a combination of AI-assisted customization, extensibility, and integrations
- This is a highly ambiguous problem space with limited precedent, significant latitude to set the vision, and regular visibility with senior executives
- They will be able to partner deeply with senior engineers, align a complex group of stakeholders around a long-term vision and challenge conventional approaches when necessary
- The role also requires serving as a strategic product partner to retailers, working alongside commercial counterparts and multiple R&D teams to translate sophisticated retailer needs into cohesive, scalable, enterprise-ready solutions
- Instacart’s Enterprise Platform team builds the white-label products that enable retailers of all sizes to compete online through their own ecommerce experiences
- The team is focused on platform growth and long-term retailer success — from onboarding new partners to helping retailers acquire, serve, and retain their customers in ways that reflect their unique brand, strategy, and capabilities
- Own the long-term vision, strategy, and roadmap for enabling retailers to create differentiated experiences on top of their storefronts, giving them significantly more control while maintaining appropriate platform guardrails
- Build AI-assisted tools that make sophisticated customization dramatically easier and faster for retailers and internal teams
- Define the right balance between retailer flexibility and platform coherence — enabling meaningful differentiation while preserving conversion, reliability, maintainability, and the other core value the platform provides
- Expand the platform’s extensibility so retailers can support increasingly sophisticated use cases and connect their storefronts with the broader technology ecosystems they rely on
- Partner directly with sophisticated enterprise retailers to understand their technical and business needs, shape product strategy, and drive solutions that can scale across the broader platform
- Work closely with engineering, design, commercial, and other product teams to turn an ambitious long-term vision into a high-velocity roadmap and measurable customer outcomes- The right person will bring exceptional product judgment, very high throughput decision making, and strong technical acumen
- Strong experience operating at the intersection of product and go-to-market, working closely with enterprise sales, marketing, and customer success
- Strong leadership skills — able to guide large, multidisciplinary teams toward shared outcomes across Product, Engineering, Data, Design, and GTM
- Proven ability to build trust with executives, internally and externally
- Proven customer and product strategy ability:
- Fluent in both product intuition and data: able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact
- 8+ years of B2B product management or similar experience
- Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity
- Strong product vision and communication skills — able to envision how grocery and e-commerce will evolve over the next three years, translate near-term asks into scalable platform offerings, and layer in emerging technologies to go beyond incremental improvements
- B) Identify needs and craft complex platform solutions
- C) Rally internal teams to make high-stakes tradeoffs under ambiguity and tight deadlines
- A) Build trust with external customers
- Experience with AI-accelerated creation tools — using text/image prompts to help users generate or customize UI, content, or code
- 2+ years of involvement with sales / consulting or customer discovery with senior executives
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