Senior Product Manager

Who you are

• 5+ years of product management experience in fintech, payments, or regulated financial services
• Working knowledge of KYC/AML regulatory frameworks — ideally including EU or UK regulations (PSD2, MiCA, or equivalent). You don't need to be a lawyer, but you need to have absorbed compliance deeply enough to act as a credible counterpart to a MLRO or compliance officer
• Proven ability to translate complex regulatory requirements into clear, prioritised product decisions — and to make those decisions land with engineers, designers, and business stakeholders who don't share your regulatory background
• Experience owning or rebuilding onboarding or identity verification flows — with measurable outcomes (completion rate, activation time, drop-off reduction)
• Familiarity with financial infrastructure: payment providers, monitoring vendors, identity solutions. Experience managing a migration or integration at the infrastructure layer is a strong plus
• Strong analytical mindset — you can instrument what doesn't yet exist, define the right metrics, and use data to drive prioritisation
• Excellent communication and stakeholder management skills — you can hold the room with compliance, ops, and engineering simultaneously, and translate between them without losing substance
• Entrepreneurial mindset — comfortable making difficult infrastructure and vendor decisions without a large team of experts behind you
• Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply

What the job involves

• We're looking for a Senior Product Manager to lead the KYC & AML squad — the team responsible for how Spendesk verifies, onboards, and continuously monitors the businesses and individuals who use the platform
• This role sits at the critical intersection of product, compliance, and financial infrastructure — where every decision has direct implications for regulatory adherence, customer activation, and operational efficiency
• You will own the product strategy for two core domains: KYC (company onboarding, document submission, and representative verification) and AML (ongoing transaction monitoring, including a major TMS migration)
• Beyond your squad, you will act as Spendesk's internal compliance translator — helping other product teams embed regulatory thinking into their work before it becomes a problem
• As a PM in this role, you will turn compliance complexity into great product
• You will translate regulatory requirements and operational pain points into clear inputs for engineering and design, enabling the team to build flows that work for customers and stand up to regulators
• Once delivered, you will work closely with compliance, operations, and go-to-market teams to define the impact of your work, instrument the metrics that matter, and continuously raise the bar on onboarding quality
• Define and drive the KYC & AML product strategy, ensuring it ladders up to both business goals and regulatory obligations
• Lead the rebuild of Spendesk's onboarding flow for individuals and companies — reducing time-to-activation, improving document completion rates, and eliminating manual rework
• Act as Spendesk's internal compliance expert for product — helping other PMs understand regulatory constraints and embedding compliance-by-design across the product culture
• Partner closely with the compliance team, KYC-OPS, and engineering to convert regulatory requirements into a single, prioritised backlog — replacing the current reactive, competing-P0 model
• Define and track the product metrics that don't yet exist: time-to-activation, file completeness at KYC entry, cost per manual case, and straight-through processing rate
• Support go-to-market teams with clear documentation and impactful product launches — particularly for onboarding improvements visible to Account Executives and new customers
• Evaluate and manage relationships with identity verification, monitoring, and compliance infrastructure vendors

The application process

• As we are an international team, please submit your application and CV in English

Benefits

• Transport reimbursement: Monthly contributions to your transport card (metro, bus or train)
• Offsites and events: Regular team events to exchange with other Spendeskers and get to know each other better
• Annual leave: 28 days per year to rest and relax
• €50 on your Spendesk card: To buy anything you need for work
• For Spendeskers with kids: Generous parental leave & a lot of flexibility for working parents
• Great offices: In the hearts of Berlin, London, Madrid, and Paris