Senior Product Manager

Who you are

• If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you
• An entrepreneurial spirit who is energized by the opportunity and challenges of shaping how millions of people across the world discover, purchase and experience live entertainment
• 6+ years of product experience, including 2 - 3 years owning consumer products end-to-end in startup / growth environments with demonstrable impact
• Incredible product intuition, natural curiosity, a strong bias for action, an ability to form strong opinions with limited information and influence peers
• Fluency with AI tools as part of your daily workflow - using them habitually to accelerate research, optimize process, design, prototype, drive decisions, and execution
• Demonstrated builder mindset - whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch
• Demonstrated growth mindset - committed to continuous professional and personal development
• Strong communication and strategic thinking in cross functional environments
• Experience with experimentation frameworks, A/B testing and adjacent consumer technology platforms
• Experience in live events, hospitality, marketplace, or premium consumer experiences is a plus

What the job involves

• We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love
• Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business
• This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results
• You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team
• Take full end-to-end accountability for specific TodayTix consumer product areas and their respective KPIs
• Use AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently
• Collaborate closely with engineering, design and partner teams to deliver consumer features that solve real customer problems
• Lead by example to champion high-quality product standards and analytical rigor, utilizing your own work and constructive feedback to elevate the collective thinking of the team
• Manage complex cross-functional initiatives, keeping stakeholders informed and aligned
• Operate across the product lifecycle, from identifying opportunities and validating concepts to delivering and iterating on solutions
• What Success Looks Like:
• Strategy from ambiguity → Within 60–90 days, you've developed a strong understanding of your first problem space, diagnosed the gaps and contributed to a roadmap grounded in customer evidence and business priorities
• Decisions driven by customer insight → A continuous discovery loop is running where one didn't exist; your understanding of our customers visibly changes what gets prioritized
• Team acceleration → Your ability to triage opportunities, gather the appropriate stakeholders and build relationships combined with your product intuition accelerates our overall tech team velocity
• AI-native execution → AI is embedded throughout your workflow helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery
• Measurable impact shipped → Initiatives launch with defined success metrics and are followed by real post-launch analysis including second and third-order "why" questions that drive the next iteration
• Raising the team bar → Product thinking across the team is visibly sharper because of how you frame problems, document decisions, and give feedback

Benefits

• Remote friendly / Hybrid work environment
• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Paid Parental Leave
• Generous 401(k) Matching
• Flexible Paid Time Off
• Free membership to One Medical Group & Employee Assistance Program
• Annual Professional Growth Budget
• Employee donation matching
• Employee Referral Program
• Work From Home budget
• Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
• Remote friendly / hybrid work environment
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Salary Sacrifice Car Scheme & RAC Membership
• Employee Charity Donation Matching
• Work From Home budget
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus