Senior Product Manager

Who you are

• This is a high-impact role for a technically fluent PM who is equally comfortable diving into data quality problems and presenting roadmaps to enterprise CIOs
• 6–10 years of product management experience, with at least 2 years in a senior or staff-level role
• Deep familiarity with enterprise data systems: CRMs (Salesforce, Dynamics), data lakes and warehouses, event pipelines, API integration patterns, and data modeling
• Demonstrated experience building platform-layer products — matching systems, data pipelines, integrations, admin configuration, or data quality tooling
• Strong data analysis skills; comfortable working in technically complex, research-adjacent domains
• Strong customer-facing skills — you have represented technical products to enterprise IT teams, data engineering leads, and executive buyers
• Experience in a high-growth or early-stage B2B SaaS environment where strategic and organizational change is common
• Bachelor’s degree; technical background (CS, Engineering, or equivalent) strongly preferred
• Based in Canada

What the job involves

• As the Senior PM for Platform, you will accelerate execution across Matching, Activity Capture, and CRM Integration in the near term, and grow into ownership of the full Platform domain over time
• Own and drive the Matching and Activity Capture roadmap — including quality improvement loops, customer issue triage, and forward-looking enhancements that improve data completeness and reliability
• Lead CRM Integration roadmap execution, supporting Backstory’s CRM diversification strategy across Salesforce, Dynamics, and emerging connectors
• Grow into ownership of the Unified Data Platform delivery milestones and Admin Next initiative within 12–18 months
• Represent platform capabilities in customer-facing settings — architecture reviews, IT/data team conversations, and roadmap presentations — acting as a trusted technical thought partner
• Develop repeatable enablement messaging for CS and SE teams on platform differentiators, data quality, and integration mechanics
• Instrument your roadmap areas with clear success metrics and establish feedback loops with customers, CS, and TS
• Bring AI tools and workflows into how you and the team work — in discovery, PRD development, data analysis, and enablement

Benefits

• Company Equity: We offer compensation packages that allow you to share in our long-term success.
• Flexible Work: We are a remote-first company. Work from home or join us at our San Francisco-based HQ.
• Home Office Perks: We offer a monthly phone and Internet allowance, as well as office setup reimbursement for new hires.
• Flexible PTO: Batteries, even proverbial ones, need to be recharged. Take the time you need when you need it.
• Company-wide Holidays: We schedule holidays for everyone to be offline at once to unplug and recharge.
• Inclusive Parental Leave: For birthing and non-birthing parents, plus adoption and foster leave.
• Healthcare Packages: We offer medical, dental, and vision plans, plus HSA, FSA, and dependent care.
• Insurance Coverage: Employer-paid life insurance, AD&D, long-term disability, and short-term disability coverage.
• 401(k) Retirement Savings Plan: Save for your retirement on a pre-tax and/or post-tax basis.