Senior Product Manager

Who you are

• Bachelor's degree or equivalent
• 5+ years of product or program management, product marketing, business development or technology experience
• Experience as a product manager or owner
• Experience owning/driving roadmap strategy and definition
• Experience in influencing senior leadership through data driven insights
• Experience in e-commerce, retail or advertising, or experience in logistics
• Experience working across functional teams and senior stakeholders
• Experience owning feature delivery and tradeoffs of a product
• Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar
• Experience in Product Safety & Compliance Law

What the job involves

• Amazon Canada is seeking a Senior Product Manager to drive the product compliance vision and roadmap for the Canadian consumer business
• This role sits at the intersection of customer safety, regulatory risk, and business growth — working backwards to ensure our Canadian customers have a delightful experience
• This role has considerable scope and complexity, requiring cross-team coordination across Legal, Global Trade Services (GTS), Restricted Products (RISC), Retail Category Managers, Canada Tech, and many others
• You will build deep expertise in product safety and drive continuous improvement in the selling partner experience for compliance validation and documentation. The space is ever-evolving, and you will use expertise and judgment to set the right goals and design long-term solutions
• Own the compliance product vision and roadmap for CA — proactively identifying emerging Canadian regulatory requirements and translating them into prioritized investments
• Assess regulatory risk using data-driven frameworks; draw on regulatory knowledge to offer risk-based solutions that balance compliance rigor with selection growth and seller experience
• Partner across global teams including business, legal, GTS, RISC, and others to build solutions that improve the quality of our controls and reduce time to resolve issues
• Drive retail category strategy and decision making with comprehensive compliance performance metrics and building AI toles
• Influence technology decisions for compliance tooling — partnering with engineering to prioritize scalable solutions while understanding data flows, collection, retention, and security standards
• Own end-to-end launches for compliance controls across Legal, Tech, Operations, and Business teams; design mechanisms for continuous stakeholder engagement and visibility
• Proactively identify process simplification opportunities and raise the customer experience bar by optimizing risk-based controls and removing unnecessary friction
• Perform competitive benchmarking to ensure Amazon Canada compliance programs exceed industry standards
• Produce clear strategic documents (PR/FAQs, 6-pagers) and contribute to OP1/OP2 planning
• The Canada Product & Tech team aims to provide the best experience for Canadian customers by driving business inputs and deploying technology solutions where centralized tech fails to meet country-specific needs
• The team focuses on five key areas: shopping experience, delivery speed, crossborder selling, secondary language experience, and supply chain