Senior Product Manager

Who you are

• You Put Customers First, Always. You care deeply about delivering meaningful value. Whether you're building internal systems or customer-facing features, you're always thinking about how to make life better for our users
• You Act Like an Owner. You take responsibility for outcomes, step up to challenges, and seek solutions proactively—doing what's best for the business, not just your role
• You Think Big and Move Fast. You're energized by building from 0 to 1. You're not afraid to challenge the status quo, experiment quickly, and learn as you go
• You Constantly Learn and Grow. You're hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do
• You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work
• You Win as a Team. You're a generous collaborator who values communication, context, and shared wins. You lift others up and help make the team stronger
• 5+ years in product management, with hands-on experience building and maintaining financial services infrastructure at a startup or scale-up
• Direct ownership of financial ledgering, money movement or payments products
• Experience leading a major infrastructure change — such as moving volume to a new bank partner or replacing a core system — while keeping customers and compliance whole
• Strong project management across external partners with their own timelines
• Clear, proactive written communication; people know where things stand before they ask
• Comfort with engineering concepts such as APIs, data models, ledgers and observability
• Practical examples of using AI in your product work
• Canadian or US payments experience, including EFT/ACH, Interac e-Transfer, bill payments and wires
• Experience working directly with sponsor banks, payment processors and payment networks
• Experience building business banking, treasury management, accounts payable or accounts receivable products

What the job involves

• We're hiring a Senior Product Manager to own the rails that move money into, out of and across Float: financial ledgering, financial accounts, payment rails (EFT, wires, ACH, cross-border and FX) and card infrastructure
• Reporting to the GM, Banking, you'll work across three engineering squads to build and maintain the infrastructure behind our corporate cards, payments, FX and banking products
• You'll think about the whole life of a payment — how it starts, how its status is communicated, what happens when it fails or is returned, and how customers and our teams resolve exceptions
• You'll work with a designer, eight engineers and a product operations specialist focused on analytics and go-to-market planning
• Own the Financial Infrastructure roadmap end to end: sizing, sequencing, delivery, launch and iteration
• Make payment health measurable and keep improving it — success rate, processing speed, failure recovery and reconciliation
• Evaluate and manage infrastructure partners with our Product Partnerships team, including partner changes and new rail launches
• Manage dependencies with banks, networks and processors that move on their own timelines. Escalate risks early, with options attached
• Partner closely with Engineering on APIs, data models, ledger interactions, controls and observability
• Make trade-off calls across customer experience, speed, reliability, risk, compliance, operational complexity and commercial impact
• Coordinate across our card, payments and banking products so infrastructure work supports the whole business
• Learn how finance leaders run payroll funding, tax remittance and multi-currency treasury, and work with Design to build accounts, treasury and FX into those workflows
• Work with Risk, Compliance, Operations, Finance and GTM from the start, not as approval steps at the end
• Keep leadership and partner teams clearly informed across many projects at once
• Use AI tools to speed up discovery, analysis, documentation and decision-making

Benefits

• Competitive coverage of medical, dental and vision insurance for employees
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Work from home stipend to help you succeed in a remote environment