C
CurbWaste
Senior Product Manager (Dispatch & Driver Experience)
Skills
Mobile DevelopmentProduct StrategyProduct ManagementAIProduct Manager
2 months ago
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Important information
Contract type:
Permanent
Location:
New York, NY, USA
Work mode:
Onsite
Published on:
29 August 2026
What they need
- CurbWaste is looking for a Senior Product Manager to own our Dispatch and Driver Experience product areas — the operational core of how waste haulers plan and execute their day
- This is the role responsible for turning the complexity of real-world field operations into software that dispatchers trust and drivers actually want to use
- You’ll report to the Head of Product and work closely with engineering and design to drive the roadmap from discovery through delivery
- You’ll own some of our most technically complex and strategically important workstreams — route optimization, real-time dispatch tooling, the driver mobile app, and the telematics integrations that tie them together. You’ll inherit a strong foundation and be expected to take it further
- Own the product roadmap for Dispatch, Driver Mobile, and Routing — translating dispatcher and driver workflows into prioritized, well-scoped features the engineering team can execute
- Drive the continued build-out of our route optimization engine, including universal optimization across order types, constraint handling, and dispatcher-facing recommendation UX that builds trust over time
- Lead product development on the driver mobile app — improving stop workflows, GPS-based automation, turn-by-turn navigation, and the day-of experience for drivers in the field
- Own the dispatch product surface area — from day-of planning and order management to real-time visibility and route execution — ensuring dispatchers have the tools they need to run operations confidently
- Own the integration strategy for hardware and data providers that power field operations — including telematics, geofencing, camera systems, and scale integrations — ensuring CurbWaste surfaces the right data at the right moment in the workflow
- Conduct ongoing customer discovery with dispatchers and drivers — shadowing workflows, running interviews, and synthesizing qualitative insight into sharp product decisions
- Partner closely with engineering to define technical architecture tradeoffs, write detailed PRDs, and maintain high delivery quality across a complex, integration-heavy surface area
- Establish and track feature-level success metrics — from route optimization adoption to driver app stop completion rates — and use data to inform what to build next
- Work with Sales and Customer Success to close feedback loops, understand how the product performs in the field, and identify gaps that affect retention and expansion- Experience owning mobile product development, with a track record of shipping driver- or field-worker-facing apps that are adopted and used daily
- Ability to write precise, detailed PRDs and translate ambiguous problems into well-scoped engineering work
- Deep familiarity with dispatch, routing, or fleet operations — either from domain experience or from shipping software in these spaces
- BA/BS required; background in engineering, logistics, or a technical discipline is a strong plus
- A bias toward action and delivery — you thrive in a fast-moving environment and know how to balance the long-term roadmap with near-term execution pressure
- 4+ years of product management experience in B2B SaaS, ideally in operations, logistics, or field service software
- Strong discovery instincts — you know how to get in front of users, ask the right questions, and synthesize what you hear into decisions that move the product forward
- Comfort with technical complexity — you can speak fluently with engineers about API architecture, real-time data systems, and third-party integrations without needing to be the one writing the code
- Background in waste management, logistics, field service, or municipal services
- Experience with video telematics or AI dashcam integrations — including camera event APIs, video retrieval workflows, and using footage as a data signal in operational software
- Experience integrating with telematics or fleet hardware providers
- Familiarity with route optimization engines and the tradeoffs involved in tuning constraint handling — including time window, cost, and multi-variable optimization beyond simple distance minimization
- Experience with GPS/geofencing systems and location-based mobile UX patterns
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